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support

Description

ChatBridge serves as the premier Salesforce Chat Translator, designed for organizations that engage with customers across various languages and regions. By integrating real-time translation capabilities into the Service Console, it effectively removes language obstacles, reduces the workload for agents, and ensures high accuracy through the use of top-tier translation engines. With support for over 130 languages directly within Salesforce, ChatBridge is particularly beneficial for sectors such as e-commerce, international customer service centers, multilingual domestic areas, educational institutions, and non-profit organizations. Featuring intelligent tools like translation caching, customizable language preferences for agents, and seamless integration, ChatBridge revolutionizes Salesforce into a comprehensive multilingual support system. For businesses seeking dependable chat translation within Salesforce, ChatBridge presents a smooth and adaptable solution that meets diverse communication needs. Ultimately, its innovative approach not only enhances customer interactions but also boosts overall operational efficiency.

Description

Wordscope - Professional Translation Tools A single interface to translate all kinds of documents: Word, Excel, Powerpoint, Html, InDesign, Srt (subtitles), Etc. Wordscope offers a variety tools to ensure high-quality translations - Use neural machine translation to increase productivity (Deepl, Google Translate, ...) - Private Translation Memories to avoid repeating the same sentences. - Terminology databases to ensure consistency in translations across media and content types - Etc Boost your productivity! Start using Wordscope today. No credit card No software installation

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Salesforce Yes 

Integrations

Salesforce No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$40 per user per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Concret.io

Founded

2013

Country

India

Website

www.concret.io

Vendor Details

Company Name

Wordscope

Founded

2017

Country

Belgium

Website

pro.wordscope.com

Product Features

Product Features

Computer Assisted Translation

Collaboration Yes 
Localization Automation Yes 
Machine Translation Yes 
Marketing Management No 
Permission Management No 
Project Tracking Yes 
Quality Control No 
Resource Management No 
Terminology Management Yes 
Translation Analytics Yes 
Translator Database No 
Version Control No 
Website Translation Yes 
Workflow Management No 

Translation Management

Billing & Invoicing No 
CRM No 
Collaboration Yes 
For Software Yes 
For Websites Yes 
Localization Automation Yes 
Machine Translation Yes 
Marketing Management No 
Order Management No 
Permission Management No 
Project Tracking Yes 
Quality Control Yes 
Quotes / Estimates Yes 
Resource Management No 
Terminology Management Yes 
Translation Analytics No 
Translator Database No 
Version Control No 
Workflow Management No 

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