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Average Ratings 8 Ratings

Total
ease
features
design
support

Description

ChatBridge serves as the premier Salesforce Chat Translator, designed for organizations that engage with customers across various languages and regions. By integrating real-time translation capabilities into the Service Console, it effectively removes language obstacles, reduces the workload for agents, and ensures high accuracy through the use of top-tier translation engines. With support for over 130 languages directly within Salesforce, ChatBridge is particularly beneficial for sectors such as e-commerce, international customer service centers, multilingual domestic areas, educational institutions, and non-profit organizations. Featuring intelligent tools like translation caching, customizable language preferences for agents, and seamless integration, ChatBridge revolutionizes Salesforce into a comprehensive multilingual support system. For businesses seeking dependable chat translation within Salesforce, ChatBridge presents a smooth and adaptable solution that meets diverse communication needs. Ultimately, its innovative approach not only enhances customer interactions but also boosts overall operational efficiency.

Description

Multilingualize your content and apps with machine translation that is available in thousands of languages. The Translation API Basic Edition instantly translates your website or application texts into more than 100 different languages. The Advanced Edition offers dynamic results as quickly as Basic edition but also includes customization features. This is important when you are using phrases or terms that are unique to certain areas and contexts. The Translation API's pre-trained model supports over 100 languages, from Afrikaans through to Zulu. AutoML Translation allows you to create custom models for more than fifty languages. The Translation API glossary ensures that the content you translate is true to your brand. You only need to specify which vocabulary you would like to give priority to, and save the glossary in your translation project.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Contentserv No 
Descope No 
Encodify No 
Google Cloud AutoML Translation No 
Google Cloud Platform No 
Google Distributed Cloud No 
Martini No 
PolyAnalyst No 
RecruitBot No 
Salesforce Yes 
SpiceCRM No 
gTTS No 

Integrations

Contentserv Yes 
Descope Yes 
Encodify Yes 
Google Cloud AutoML Translation Yes 
Google Cloud Platform Yes 
Google Distributed Cloud Yes 
Martini Yes 
PolyAnalyst Yes 
RecruitBot Yes 
Salesforce No 
SpiceCRM Yes 
gTTS Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

Free (500k characters/month)
First 500,000 characters per month are free applied as $10 credit every month

New customers get $300 in free credits to spend on Translation API during the first 90 days
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Concret.io

Founded

2013

Country

India

Website

www.concret.io

Vendor Details

Company Name

Google

Founded

1998

Country

United States

Website

cloud.google.com/translate/

Product Features

Product Features

Artificial Intelligence

Chatbot No 
For Healthcare Yes 
For Sales Yes 
For eCommerce Yes 
Image Recognition No 
Machine Learning Yes 
Multi-Language Yes 
Natural Language Processing Yes 
Predictive Analytics No 
Process/Workflow Automation Yes 
Rules-Based Automation Yes 
Virtual Personal Assistant (VPA) No 

Computer Assisted Translation

Collaboration Yes 
Localization Automation Yes 
Machine Translation Yes 
Marketing Management No 
Permission Management Yes 
Project Tracking Yes 
Quality Control Yes 
Resource Management Yes 
Terminology Management Yes 
Translation Analytics Yes 
Translator Database Yes 
Version Control Yes 
Website Translation Yes 
Workflow Management Yes 

Translation Management

Billing & Invoicing No 
CRM No 
Collaboration No 
For Software Yes 
For Websites Yes 
Localization Automation Yes 
Machine Translation Yes 
Marketing Management No 
Order Management No 
Permission Management No 
Project Tracking No 
Quality Control Yes 
Quotes / Estimates No 
Resource Management No 
Terminology Management Yes 
Translation Analytics Yes 
Translator Database Yes 
Version Control Yes 
Workflow Management Yes 

Alternatives

Alternatives

Language Weaver Reviews

Language Weaver

RWS Group