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Average Ratings 9 Ratings

Total
ease
features
design
support

Description

ChatBees provides an advanced platform for automating customer support through AI, enabling companies to address support tickets more swiftly and effectively. Leveraging artificial intelligence and knowledge graphs derived from past ticket information and internal databases, ChatBees optimizes the ticket resolution workflow, achieving a reduction in resolution time of as much as 52%. The platform seamlessly connects with widely used applications such as HubSpot, Confluence, Notion, and Google Drive, offering valuable insights, organizing tickets, and equipping support agents with practical recommendations. By enhancing the quality and speed of support, ChatBees is dedicated to boosting customer satisfaction. This innovative approach not only meets the immediate needs of businesses but also sets a new standard for customer service excellence.

Description

oSupport AI connects to your helpdesk — Zendesk, Freshdesk, Zoho Desk, Intercom, HubSpot, or Salesforce — learns from your historical tickets and knowledge base, and starts resolving real traffic during a no-cost 30-day pilot with 1,000 free AI responses. You get two products: CoSupport AI Agent (autonomous resolution of repetitive customer inquiries in chat, email, and voice, 40+ languages) and CoSupport AI Assistant (ready-to-send reply drafts for human agents). Every AI reply carries a decision log, and the agentic API executes workflows in connected systems: order updates, refunds, subscription changes. Connectors include Shopify, Stripe, Notion, and Confluence. Pricing: from $0.04 per AI response, from $0.19 per resolved ticket, or from $99/month per 1,000 tickets. Contract guarantee: 60% AI resolution rate by day 60, or a full refund.

API Access

Has API No 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

Integrations

Confluence Yes 
Freshdesk No 
Gorgias No 
HubSpot CRM Yes 
Intercom No 
Microsoft Teams No 
Salesforce No 
Slack No 
Zendesk No 
Zoho Desk No 
Zoho SalesIQ No 

Integrations

Confluence No 
Freshdesk Yes 
Gorgias Yes 
HubSpot CRM No 
Intercom Yes 
Microsoft Teams Yes 
Salesforce Yes 
Slack Yes 
Zendesk Yes 
Zoho Desk Yes 
Zoho SalesIQ Yes 

Pricing Details

$249/month
Free Trial Yes 
Free Version No 

Pricing Details

$99/month
Fixed monthly fee for unlimited AI responses based to your ticket volume
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

ChatBees

Founded

2024

Website

www.chatbees.ai/

Vendor Details

Company Name

CoSupport AI

Founded

2020

Country

United States

Website

cosupport.ai

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