Average Ratings 0 Ratings
Average Ratings 9 Ratings
Description
ChatBees provides an advanced platform for automating customer support through AI, enabling companies to address support tickets more swiftly and effectively. Leveraging artificial intelligence and knowledge graphs derived from past ticket information and internal databases, ChatBees optimizes the ticket resolution workflow, achieving a reduction in resolution time of as much as 52%. The platform seamlessly connects with widely used applications such as HubSpot, Confluence, Notion, and Google Drive, offering valuable insights, organizing tickets, and equipping support agents with practical recommendations. By enhancing the quality and speed of support, ChatBees is dedicated to boosting customer satisfaction. This innovative approach not only meets the immediate needs of businesses but also sets a new standard for customer service excellence.
Description
oSupport AI connects to your helpdesk — Zendesk, Freshdesk, Zoho Desk, Intercom, HubSpot, or Salesforce — learns from your historical tickets and knowledge base, and starts resolving real traffic during a no-cost 30-day pilot with 1,000 free AI responses.
You get two products: CoSupport AI Agent (autonomous resolution of repetitive customer inquiries in chat, email, and voice, 40+ languages) and CoSupport AI Assistant (ready-to-send reply drafts for human agents). Every AI reply carries a decision log, and the agentic API executes workflows in connected systems: order updates, refunds, subscription changes. Connectors include Shopify, Stripe, Notion, and Confluence.
Pricing: from $0.04 per AI response, from $0.19 per resolved ticket, or from $99/month per 1,000 tickets. Contract guarantee: 60% AI resolution rate by day 60, or a full refund.
API Access
Has API
No
API Access
Has API
Yes
Integrations
Confluence
Yes
Freshdesk
No
Gorgias
No
HubSpot CRM
Yes
Intercom
No
Microsoft Teams
No
Salesforce
No
Slack
No
Zendesk
No
Zoho Desk
No
Integrations
Confluence
No
Freshdesk
Yes
Gorgias
Yes
HubSpot CRM
No
Intercom
Yes
Microsoft Teams
Yes
Salesforce
Yes
Slack
Yes
Zendesk
Yes
Zoho Desk
Yes
Pricing Details
$249/month
Free Trial
Yes
Free Version
No
Pricing Details
$99/month
Fixed monthly fee for unlimited AI responses based to your ticket volume
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
Yes
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ChatBees
Founded
2024
Website
www.chatbees.ai/
Vendor Details
Company Name
CoSupport AI
Founded
2020
Country
United States
Website
cosupport.ai