Average Ratings 3 Ratings

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Average Ratings 0 Ratings

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Description

Chat Mitra is an easy-to-use and cost-effective platform for the WhatsApp Business API, designed specifically for expanding brands and enterprises. It allows users to send bulk messages, automate replies, launch marketing initiatives, and monitor performance metrics, all from a single interface. With Chat Mitra, you only incur charges based on your actual usage, eliminating any surprise fees or costly subscriptions. The platform boasts impressive features such as real-time messaging, a chatbot creator, campaign performance analytics, seamless Shopify integration, and a mobile application for managing tasks on the go. Over 1000 businesses have placed their trust in Chat Mitra, making it an excellent choice for sales, customer support, and marketing teams seeking a quick setup, reliable delivery rates, and an intuitive user experience. This versatility empowers teams to efficiently engage with customers and streamline their communication efforts.

Description

ChatDesq serves as a messaging platform specifically designed for businesses utilizing WhatsApp to streamline customer interactions in support, marketing, and sales. By consolidating WhatsApp, Instagram, and Facebook Messenger into a unified inbox, it facilitates chat assignment, routing, and collaboration features such as roles, private notes, mentions, and pre-written responses, along with tracking message delivery and read receipts. Teams are empowered to launch campaigns using sanctioned WhatsApp templates tailored to specific customer segments, create no-code chatbot workflows with scheduled follow-ups, and utilize an AI agent that can respond based on a knowledge base while seamlessly transitioning to human agents when necessary. Additionally, the platform includes commerce capabilities like product catalogs, order collection, and payment links directly within chats. ChatDesq also simplifies the onboarding process for the WhatsApp Cloud API, providing a REST API, webhooks, and integration possibilities through Zapier. Its user-friendly browser interface is further enhanced by dedicated apps for iOS and Android, allowing team members to engage in conversations from anywhere, ensuring that no message goes unattended. This comprehensive suite of tools makes ChatDesq an indispensable asset for businesses looking to enhance their communication strategies across multiple channels.

API Access

Has API Yes 

API Access

Has API Yes 

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp Yes 
Agent Search on Gemini Enterprise Agent Platform Yes 
ChatGPT Yes 
Claude Yes 
Claude Duet Yes 
Claude for Legal Yes 
Declarative Webhooks Yes 
Facebook Messenger No 
Grok Yes 
Instagram No 
Shopify Yes 
WooCommerce Yes 

Integrations

WhatsApp Yes 
Agent Search on Gemini Enterprise Agent Platform No 
ChatGPT No 
Claude No 
Claude Duet No 
Claude for Legal No 
Declarative Webhooks No 
Facebook Messenger Yes 
Grok No 
Instagram Yes 
Shopify No 
WooCommerce No 

Pricing Details

₹0.20 per conversation
Chat Mitra follows a flexible pricing model designed for businesses with varying messaging needs. There is no fixed monthly fee required for sending WhatsApp campaigns. Users are charged on a pay-as-you-go basis per conversation, making it suitable for businesses that do not want recurring platform costs.

An optional monthly plan is available for advanced features such as API access, webhook-based automation, and AI chatbot functionality. This plan is typically used by businesses that require automated workflows or high-volume inbound message handling.

WhatsApp conversation charges are based on Meta’s pricing and may vary by country and message category.
Free Trial Yes 
Free Version No 

Pricing Details

A free Starter plan is available. Paid plans require a subscription. WhatsApp message charges are based on Meta’s rates plus a platform fee and are deducted from a prepaid wallet.
Free Trial No 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App No 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Chat Mitra

Founded

2024

Country

India

Website

chatmitra.com

Vendor Details

Company Name

Apporio Infolabs Pvt Ltd

Founded

2014

Country

India

Website

chatdesq.com

Product Features

WhatsApp Marketing

API Yes 
Alerts No 
Autoresponder Yes 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support No 
Reporting / Analytics Yes 

Product Features

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

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