Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Bid farewell to the frustration of constant searching. Navigate through the clutter of messaging platforms, chaotic cloud storage, and overflowing inboxes with ease. Seamlessly discover, distribute, and oversee cloud documents and web links that empower your teams to thrive. Consolidate all your cloud documents and web links within a single workspace - the canvas. Design a canvas tailored for marketing initiatives, onboarding new employees, and everything else you can imagine. In a digital landscape filled with an overwhelming amount of emails, files, and online content, having a virtual assistant is essential for pinpointing exactly what you're looking for. Simply instruct Charli to locate a file, and observe as this smart assistant handles the task efficiently. Charli not only simplifies the sharing process but also keeps track of who can access your files. You can direct Charli to share materials with your colleagues and teams. With Charli taking care of the organization, you can focus on your work. This intelligent assistant automatically categorizes content and becomes more attuned to your preferences over time, ensuring that everything you need is readily available at your fingertips. Ultimately, Charli enhances your productivity by eliminating the hassle of document management.

Description

Previously, our method for examining qualitative data was highly labor-intensive and consumed a significant amount of time. Now, thanks to their AI technology, we can effortlessly pinpoint critical insights. We move past simple sentiment analysis by providing a comprehensive weekly report that highlights the most significant compliments, complaints, questions, and requests, organized by volume and urgency. Each identified theme not only tracks fluctuations over time but also includes a detailed summary, urgency score, relevant product sub-themes, user profiles, and additional insights. This versatile tool can be applied to various sources, such as sales call transcripts, customer support inquiries, market research, employee feedback, and beyond. Our platform accommodates unlimited users and integrations at every pricing level, ensuring accessibility for companies of all sizes. To get started, you only need a minimum of 500 data points. Each report section delivers insights about the individuals engaging in those discussions, ensuring a tailored approach. The AI leverages customer attributes and metadata to perform in-depth analyses and offer recommendations based on elements like NPS scores, customer classifications, geographical regions, and more, mirroring the analytical capabilities of a human expert. Ultimately, this transformation not only streamlines our processes but also enriches our understanding of customer feedback in a way that was previously unattainable.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Delighted
Front
GPT-4
Google Drive
Intercom
Nekton.ai
Pendo
Salesforce
SurveyMonkey
Typeform
Unremot
Zapier
Zendesk

Integrations

Delighted
Front
GPT-4
Google Drive
Intercom
Nekton.ai
Pendo
Salesforce
SurveyMonkey
Typeform
Unremot
Zapier
Zendesk

Pricing Details

$20 per user per month
Free Trial
Free Version

Pricing Details

$600 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Charli AI

Founded

2019

Country

Canada

Website

www.charli.ai/

Vendor Details

Company Name

Viable

Founded

2020

Country

United States

Website

www.askviable.com

Product Features

Document Management

Access Controls
Archiving & Retention
Collaboration Tools
Compliance Tracking
Document Archiving
Document Assembly
Document Capture
Document Conversion
Document Delivery
Document Indexing
Document Retention
Electronic Signature
Email Management
File Recovery
File Type Conversion
Forms Management
Full Text Search
Offline Access
Optical Character Recognition
Print Management
Version Control

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Qualitative Data Analysis

Annotations
Collaboration
Data Visualization
Media Analytics
Mixed Methods Research
Multi-Language
Qualitative Comparative Analysis
Quantitative Content Analysis
Sentiment Analysis
Statistical Analysis
Text Analytics
User Research Analysis

Alternatives

Alternatives

GoCharlie Reviews

GoCharlie

GoCharlie.ai
Charlie Reviews

Charlie

Charlie Labs
Charlie HR Reviews

Charlie HR

CharlieHR
Semantria Reviews

Semantria

Lexalytics