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Description
Chargewood provides solutions for chargebacks specifically tailored for online merchants in the United States. In the event that a customer challenges a transaction, the bank establishes a timeline along with a set of acceptable evidence. Much of this evidence is typically available: details about the order, the shipping time, the delivery location, customer login activity, and prior purchases made by the customer.
Chargewood seamlessly integrates with the platforms you already use, such as Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, and Zendesk, to access this pertinent information. For each dispute, it evaluates whether it is beneficial to contest, and if it deems a case not worth pursuing, it openly communicates this decision since maintaining a favorable dispute ratio is more critical than any individual case. When a chargeback is worth fighting, Chargewood crafts a response tailored to the specific reason code and adheres to the rules of the card network, ensuring it is submitted promptly before the deadline.
All processes are transparent, as each dispute includes the evidence referenced, the rationale for the decision made, and the complete text of the response. Furthermore, every response undergoes a review by a Chargewood team member prior to submission, and a comprehensive log of actions taken is maintained for accountability. This meticulous approach ensures that both merchants and customers can trust the integrity of the chargeback process.
Description
To achieve $1M in revenue with a closing ratio of 40%, the sales team must generate a pipeline of opportunities valued at $2.5M based on this calculation. UPilot simplifies this process by automatically tracking the closing ratios for both the entire team and individual sales members. Utilizing a CRM effectively allows teams to foresee revenue streams, make proactive investments, confidently expand their workforce, and ensure consistent growth. However, if users lack control over their sharing preferences, managers may struggle to accurately assess closing ratios and forecasts, ultimately hindering predictable growth. Implementing a CRM that offers top-down role-based access is crucial to avoid stagnation and excessive costs as growth strategies are developed. Unfortunately, many CRM systems either lack this essential feature or reserve it for their most expensive Enterprise tiers. Consequently, once a strategy for growth is established, organizations often face the dilemma of either transitioning to entirely new, complex systems or paying a premium for higher-tier plans in order to access necessary features. The importance of selecting the right CRM cannot be overstated, as it plays a pivotal role in shaping a company's future success.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Gmail
Yes
Basecamp
No
Brevo
No
Drip
No
Google Calendar
No
Google Drive
No
HubSpot CRM
No
HubSpot Customer Platform
No
Jira
No
Jira Work Management
No
Integrations
Gmail
Yes
Basecamp
Yes
Brevo
Yes
Drip
Yes
Google Calendar
Yes
Google Drive
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Jira
Yes
Jira Work Management
Yes
Pricing Details
20% of what we recover
Free Trial
No
Free Version
Yes
Pricing Details
$29 per user per month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Chargewood
Founded
2026
Country
United States
Website
chargewood.com
Vendor Details
Company Name
UPilot
Founded
2016
Country
United States
Website
upilot.com
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
No
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No
Product Features
CRM
Calendar/Reminder System
Yes
Call Logging
No
Document Storage
Yes
Email Marketing
Yes
Internal Chat Integration
Yes
Lead Scoring
No
Marketing Automation Integration
Yes
Mobile Access
Yes
Quotes / Proposals
No
Segmentation
Yes
Social Media Integration
Yes
Task Management
Yes
Territory Management
Yes