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Description
Chargewood provides solutions for chargebacks specifically tailored for online merchants in the United States. In the event that a customer challenges a transaction, the bank establishes a timeline along with a set of acceptable evidence. Much of this evidence is typically available: details about the order, the shipping time, the delivery location, customer login activity, and prior purchases made by the customer.
Chargewood seamlessly integrates with the platforms you already use, such as Stripe, PayPal, Shopify, WooCommerce, BigCommerce, Wix, Gmail, and Zendesk, to access this pertinent information. For each dispute, it evaluates whether it is beneficial to contest, and if it deems a case not worth pursuing, it openly communicates this decision since maintaining a favorable dispute ratio is more critical than any individual case. When a chargeback is worth fighting, Chargewood crafts a response tailored to the specific reason code and adheres to the rules of the card network, ensuring it is submitted promptly before the deadline.
All processes are transparent, as each dispute includes the evidence referenced, the rationale for the decision made, and the complete text of the response. Furthermore, every response undergoes a review by a Chargewood team member prior to submission, and a comprehensive log of actions taken is maintained for accountability. This meticulous approach ensures that both merchants and customers can trust the integrity of the chargeback process.
Description
You just emailed a proposal or pitch deck. Did the decision-maker actually read it, and when should you follow up? PDFTrackr answers both.
Any PDF becomes a secure tracked link reporting who opened it, the time spent on each page and the page where reading stopped. Email scanners, link-preview bots and crawlers are classified and excluded from the counts, and the tool shows what it excluded, so no follow-up is spent on a mail server.
Signals then flag who returned for a second look and who merits a call, a per-recipient verdict states whether one named person read the file, and alerts arrive on first open and on return with an emailed Reading Report.
Access is set per person: allow lists, block lists and six-digit email verification, plus passwords, expiry, download control, watermarking and virus scanning.
Free: 500MB, 50 files, full analytics, 12-month history, no card. Pro: $9/month or $84/year, free for 14 days on every new account.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
BigCommerce
Yes
Gmail
Yes
PayPal
Yes
Shopify
Yes
Stripe
Yes
Wix
Yes
WooCommerce
Yes
Zendesk
Yes
Integrations
BigCommerce
No
Gmail
No
PayPal
No
Shopify
No
Stripe
No
Wix
No
WooCommerce
No
Zendesk
No
Pricing Details
20% of what we recover
Free Trial
No
Free Version
Yes
Pricing Details
Free
Free: $0 - 500MB storage, 50 files, 50 share links, 50MB/file, full page-by-page analytics, 12-month history, no credit card. Pro: $9/month or $84/year - 10GB, 500 files, unlimited links, 250MB/file, 24-month history, Signals, per-recipient verdicts, open and return-visit alerts, Reading Reports, allow/block lists, verified viewer email, CSV export, bulk personalized links, watermarking, folders, versioning. Every new account includes 14 days of Pro free, no card; when it ends the account moves to the free plan instead of losing access.
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Chargewood
Founded
2026
Country
United States
Website
chargewood.com
Vendor Details
Company Name
PDFTrackr
Founded
2025
Country
Poland
Website
pdftrackr.com
Product Features
Chargeback Management
Chargeback Dispute Management
No
Chargeback Insurance
No
Chargeback Prevention
No
Chargeback Recovery
No
For Banks / Issuers
No
For Merchants
No
For Suppliers / Manufacturers / Distributors
No
Fraud Detection
No
Reporting / Analytics
No
Product Features
Annotations
No
Convert to PDF
No
Digital Signature
No
Encryption
No
Merge / Append
No
PDF Reader
Yes
Watermarking
Yes