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ease
features
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support

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Description

By leveraging our industry know-how alongside our exclusive FPR-360 technology, we achieve a recovery rate of chargebacks that is three times higher than the average in the field. Our system can smoothly integrate with your gateway, payment processor, and CRM, enabling us to analyze chargeback data and pinpoint their root causes in real-time, all while adhering to stringent security protocols to ensure your information remains protected. As the premier provider of dispute analytics and Smart Chargeback Recovery, our services, which include alerts, the Root-Cause Analyzer™, and 3D Secure technologies, empower you to reduce chargebacks by approximately 50%. Additionally, our real-time identification of chargeback sources provides deeper insights into your customers' purchasing journeys than any other dispute resolution tool available. The Root-Cause Analyzer further enables you to evaluate over 40 data points, helping to uncover weaknesses, enhance customer retention, and improve overall satisfaction among your clientele. Thus, our innovative approach not only streamlines dispute management but also contributes to the long-term success of your business.

Description

ChargebackHelp offers merchants comprehensive protection against various types of disputes, including fraud and friendly fraud. The CBH+ service enhances your transaction data by integrating it with powerful tools designed to prevent disputes, effectively manage chargebacks, and reclaim lost revenue from friendly fraud. With ChargebackHelp, merchants can reduce the number of disputes and recover funds that may have otherwise been lost to fraudulent activities. Our platform streamlines the entire dispute process through a user-friendly interface that allows you to track all disputes and gain clear insights into the financial impact. By utilizing our services, you can decrease chargebacks by as much as 40% and increase your success rate in dispute representment. Protect your hard-earned revenue with ChargebackHelp's solutions. Additionally, the CBH+DEFLECT feature expands a merchant's ability to intervene at the moment a cardholder inquires about a dispute, facilitating real-time access to transaction data for both the cardholder and their bank. This proactive approach ensures that your company information is readily available to deter potential disputes before they occur.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Authorize.Net
BlueSnap
CelerisPay
Dropbox Sign
Ethoca
Gmail
Help Scout
Magento
Mailchimp Transactional Email (Mandrill)
Moneris
Netevia
OrangeCRM
PaySimple
Payanywhere
Riskified
Shopify
Sift
VERIFi
Zendesk
Zoho CRM

Integrations

Authorize.Net
BlueSnap
CelerisPay
Dropbox Sign
Ethoca
Gmail
Help Scout
Magento
Mailchimp Transactional Email (Mandrill)
Moneris
Netevia
OrangeCRM
PaySimple
Payanywhere
Riskified
Shopify
Sift
VERIFi
Zendesk
Zoho CRM

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Chargeback Gurus

Founded

2014

Country

United States

Website

www.chargebackgurus.com/en/

Vendor Details

Company Name

ChargebackHelp

Country

United States

Website

chargebackhelp.com

Product Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

Product Features

Chargeback Management

Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics

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Alternatives

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