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Description
Our system is seamlessly integrated with a variety of widely-used payment gateways, facilitating the updating of records and the retrieval of information regarding disputed transactions. It enables the tracking of the entire lifecycle of a disputed transaction, from the initial RMI to the responses received during pre-arbitration. Users can review dispute events alongside the necessary documentation for clarity. Additionally, system webhooks can notify users when new chargebacks or alerts are generated. Changes in status on records related to these chargebacks or alerts can also be communicated effectively. We leverage specific functions from a customer relationship management system to enhance risk mitigation strategies. Features of our platform include the ability to cancel orders, blacklist customers, and add pertinent notes. Furthermore, the system offers collaborative data reporting tailored specifically for dispute management. A wide range of unique reports provides rapid insights that aid in informed decision-making. Our Merchant API empowers merchants to instantly create new MIDs for their services, eliminating the need for cumbersome setup forms, spreadsheets, and welcome communications. In addition, our cutting-edge software is designed to automatically search for and match transactions with corresponding disputes and alerts, streamlining the entire process for users. With these advancements, we aim to enhance operational efficiency and improve the user experience significantly.
Description
Wyllo serves as a comprehensive risk intelligence platform tailored for the ecommerce sector, integrating identity, behavior, and post-purchase indicators throughout the entire customer experience, spanning from the initial purchase and checkout to returns, claims, and support services. Rather than assessing risk on a transaction-by-transaction basis, it consolidates customer insights within a dynamic decision-making framework that empowers teams with complete visibility into fraud and abuse across various brands and channels, while tracking the activities of individual users or groups across multiple orders and interactions. This innovative solution is crafted to enable merchants to make more assured, trust-driven choices without imposing unnecessary hurdles on legitimate customers. Its features encompass detection of bots and unauthorized resellers, AI-driven payment fraud screening supported by human fraud specialists, prevention of return fraud and abuse through sophisticated risk models, and the identification of risk and intent regarding claims and policy abuse before they escalate into refunds, disputes, or other complications. Additionally, Wyllo’s approach fosters a safer shopping environment by ensuring that genuine customers enjoy a seamless experience while efficiently mitigating risks.
API Access
Has API
API Access
Has API
Integrations
BigCommerce
First Data
Konnektive
NMI Gateway
Recurly
ResponseCRM
Shopify
Worldpay
Integrations
BigCommerce
First Data
Konnektive
NMI Gateway
Recurly
ResponseCRM
Shopify
Worldpay
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Chargeback Defense
Country
United States
Website
www.chargebackdefense.com
Vendor Details
Company Name
NoFraud
Founded
2014
Country
United States
Website
wyllo.ai/
Product Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Product Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval