Concourse - Disputes Reviews

Concourse - Disputes Description

Concourse – Disputes is a powerful dispute workflow management system that manages both the chargeback lifecycle from initial claim entry through to final resolution for both card acquirers and card issuers. Concourse – Disputes manages all aspects related to the dispute management process for electronic payments such as credit card and debit cards, ATMs, POS, mobile transactions, and more. This includes the creation and administration of retrieval requests, chargebacks and representments, arbitration and other dispute-related activities. The entire transaction life cycle is used to manage dispute activity. Based on the characteristics of each transaction, control the initiation and management of dispute activities. Generate adjustments, chargebacks and representments as well as other dispute-related activities. Automate the administration network-specific dispute regulations like Visa, MasterCard and Discover. Integrate internal processing steps into dispute plans.