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Description
Our system is seamlessly integrated with a variety of widely-used payment gateways, facilitating the updating of records and the retrieval of information regarding disputed transactions. It enables the tracking of the entire lifecycle of a disputed transaction, from the initial RMI to the responses received during pre-arbitration. Users can review dispute events alongside the necessary documentation for clarity. Additionally, system webhooks can notify users when new chargebacks or alerts are generated. Changes in status on records related to these chargebacks or alerts can also be communicated effectively. We leverage specific functions from a customer relationship management system to enhance risk mitigation strategies. Features of our platform include the ability to cancel orders, blacklist customers, and add pertinent notes. Furthermore, the system offers collaborative data reporting tailored specifically for dispute management. A wide range of unique reports provides rapid insights that aid in informed decision-making. Our Merchant API empowers merchants to instantly create new MIDs for their services, eliminating the need for cumbersome setup forms, spreadsheets, and welcome communications. In addition, our cutting-edge software is designed to automatically search for and match transactions with corresponding disputes and alerts, streamlining the entire process for users. With these advancements, we aim to enhance operational efficiency and improve the user experience significantly.
Description
There is a better way of managing fraud and disputes. Quavo's Disputes is a service that combines automated software, human intelligence services and AI technology to automate your fraud or dispute process. Stop letting regulatory deadlines and manual processes hold you back. Quavo allows financial institutions and Fintech companies to reduce losses, ensure compliance and deliver real-time solutions, while drastically reducing operational overhead. Automate for tomorrow, now. It is time to modernize your dispute and fraud management processes. Quavo's Disputes as a Service service allows you to leverage automation, AI technology, human intelligence solutions, and manual workflows. Quavo's experts review pages of regulatory bulletins to apply the most recent updates to our software, so your team can concentrate on their strategic business goals.
API Access
Has API
API Access
Has API
Integrations
Alkami Digital Banking Platform
Ethoca
First Data
Fiserv
Konnektive
Lob
NMI Gateway
Pega CRM
Recurly
ResponseCRM
Integrations
Alkami Digital Banking Platform
Ethoca
First Data
Fiserv
Konnektive
Lob
NMI Gateway
Pega CRM
Recurly
ResponseCRM
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Chargeback Defense
Country
United States
Website
www.chargebackdefense.com
Vendor Details
Company Name
Quavo
Founded
2015
Country
United States
Website
www.quavo.com
Product Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Product Features
Chargeback Management
Chargeback Dispute Management
Chargeback Insurance
Chargeback Prevention
Chargeback Recovery
For Banks / Issuers
For Merchants
For Suppliers / Manufacturers / Distributors
Fraud Detection
Reporting / Analytics
Financial Risk Management
Compliance Management
Credit Risk Management
For Hedge Funds
Liquidity Analysis
Loan Portfolio Management
Market Risk Management
Operational Risk Management
Portfolio Management
Portfolio Modeling
Risk Analytics Benchmarks
Stress Tests
Value At Risk Calculation
Fraud Detection
Access Security Management
Check Fraud Monitoring
Custom Fraud Parameters
For Banking
For Crypto
For Insurance Industry
For eCommerce
Internal Fraud Monitoring
Investigator Notes
Pattern Recognition
Transaction Approval