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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Our system is seamlessly integrated with a variety of widely-used payment gateways, facilitating the updating of records and the retrieval of information regarding disputed transactions. It enables the tracking of the entire lifecycle of a disputed transaction, from the initial RMI to the responses received during pre-arbitration. Users can review dispute events alongside the necessary documentation for clarity. Additionally, system webhooks can notify users when new chargebacks or alerts are generated. Changes in status on records related to these chargebacks or alerts can also be communicated effectively. We leverage specific functions from a customer relationship management system to enhance risk mitigation strategies. Features of our platform include the ability to cancel orders, blacklist customers, and add pertinent notes. Furthermore, the system offers collaborative data reporting tailored specifically for dispute management. A wide range of unique reports provides rapid insights that aid in informed decision-making. Our Merchant API empowers merchants to instantly create new MIDs for their services, eliminating the need for cumbersome setup forms, spreadsheets, and welcome communications. In addition, our cutting-edge software is designed to automatically search for and match transactions with corresponding disputes and alerts, streamlining the entire process for users. With these advancements, we aim to enhance operational efficiency and improve the user experience significantly.

Description

The payments sector encompasses a multitude of challenges, including data security, compliance regulations, and variations across regions, which can lead to communication hurdles between financial institutions and merchants; however, we are here to provide support. Our cloud-based solution is designed to be modular, adaptable, and capable of scaling seamlessly alongside financial institutions, resellers, and their customers, all while minimizing the need for significant additional investments. The Fi911 platform stands out as the most economical tool for managing the merchant life cycle in the payments landscape, catering to both large enterprises and emerging small to medium-sized businesses. Operating in a collaborative cloud environment allows your diverse clientele to receive varying levels of access and control over shared data easily. With an exceptional depth of expertise and industry knowledge, the Fi911 business and technical teams are committed to delivering bespoke white-label solutions tailored to your specific requirements and financial considerations. By prioritizing personalized service, we ensure that your needs are met with precision and care.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Worldpay Yes 
Aloha Cloud by NCR Voyix No 
Braintree No 
EVO Payments No 
First Data Yes 
Intuit Field Service Management No 
Konnektive Yes 
NMI Gateway Yes 
PayPal No 
Recurly Yes 
ResponseCRM Yes 

Integrations

Worldpay Yes 
Aloha Cloud by NCR Voyix Yes 
Braintree Yes 
EVO Payments Yes 
First Data No 
Intuit Field Service Management Yes 
Konnektive No 
NMI Gateway No 
PayPal Yes 
Recurly No 
ResponseCRM No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Chargeback Defense

Country

United States

Website

www.chargebackdefense.com

Vendor Details

Company Name

Fi911

Founded

2011

Website

fi911.com

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants No 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Product Features

Chargeback Management

Chargeback Dispute Management No 
Chargeback Insurance No 
Chargeback Prevention No 
Chargeback Recovery No 
For Banks / Issuers No 
For Merchants Yes 
For Suppliers / Manufacturers / Distributors No 
Fraud Detection No 
Reporting / Analytics No 

Financial Risk Management

Compliance Management No 
Credit Risk Management No 
For Hedge Funds No 
Liquidity Analysis No 
Loan Portfolio Management No 
Market Risk Management No 
Operational Risk Management No 
Portfolio Management No 
Portfolio Modeling No 
Risk Analytics Benchmarks No 
Stress Tests No 
Value At Risk Calculation No 

Fraud Detection

Access Security Management No 
Check Fraud Monitoring No 
Custom Fraud Parameters No 
For Banking No 
For Crypto No 
For Insurance Industry No 
For eCommerce No 
Internal Fraud Monitoring No 
Investigator Notes No 
Pattern Recognition No 
Transaction Approval No 

Alternatives

Alternatives

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