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Description
ChargeOn is a 100% Salesforce-native payment processing and orchestration platform built by Cyntexa. It offers versatile features that help you collect, manage, or track your transactions, without leaving Salesforce.
By connecting 16+ payment gateways across the globe, you can receive payments in multiple currencies without worrying about the daily rate changes, while also tapping into new markets. Charge your customers instantly, on a specific date or at regular intervals through their preferred payment method, be it cash, bank/ACH, debit or credit cards, and payment links.
ChargeOn prioritizes security, ensuing customer’s payment details are encrypted and tokenized, keeping you PCI-DSS compliant without any additional setup.
Even if your customer misses a payment or a failure occurs, ChargeOn’s point-and-click recovery process, including automated collections, payment gateway fallback mechanism, and real-time notifications, helps you realize missed revenue.
With this, your finance and operations teams gain complete transaction history, detailed error logs, and ready-to-use reports and dashboards, ensuring clean reconciliation, straightforward audits, and no missed details.
Not only through online mediums but with Add Cash and Add Check features, your team can record offline payments directly inside Salesforce, giving you a unified view of all revenue across every channel.
Whether your team is small or your operations span multiple regions, ChargeOn scales with your Salesforce environment and grows as your business does.
Description
Leaptree Optimize serves as a comprehensive, Salesforce-native platform dedicated to standardizing customer experience quality assurance, thereby enhancing the capabilities of QA leaders and fostering a sense of trust throughout the organization. By employing intuitive and automated processes, you can elevate your quality assessment productivity by 50%. The platform allows for seamless integration with Salesforce, enabling users to get started in just a few clicks. Fully customizable CX QA dashboards and sophisticated reports can be accessed effortlessly, allowing for quick identification of areas needing improvement. You can automate monitoring for various communication channels, including phone calls, web chats, email exchanges, and Zoom meetings. This results in a significant reduction of QA assessment time by half. Intelligent QA assessment automation not only aids in evaluating and improving agent performance but also allows for the rapid creation of impactful, dynamic QA scorecards. To further enhance productivity, gamification elements make the work environment enjoyable and fulfilling. Features like leaderboards, badges, and various game components ensure that your team remains engaged, driven, and eager to succeed in their tasks. Ultimately, this innovative approach cultivates a culture of excellence and continuous improvement within your organization.
API Access
Has API
API Access
Has API
Integrations
Salesforce
Authorize.Net
CSG Forte
Chargebee
Checkout.com
Global Payments
PayPal
PayTrace
Razorpay
Recurly
Integrations
Salesforce
Authorize.Net
CSG Forte
Chargebee
Checkout.com
Global Payments
PayPal
PayTrace
Razorpay
Recurly
Pricing Details
$3500
Free Trial
Free Version
Pricing Details
$40 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cyntexa
Founded
2018
Country
India
Website
products.cyntexa.com/chargeon/
Vendor Details
Company Name
Leaptree
Founded
2009
Country
Ireland
Website
optimize.leaptree.com
Product Features
Payment Gateways
ACH / eCheck support
Buyer Authentication
Credit / Debit Support
Customer Information Storage
Fraud Prevention
Invoicing
Multi-Currency
PCI Compliance
Point-of-Sale (POS)
Recurring Billing / Subscriptions
Reporting / Analytics
Payment Processing
ACH Check Transactions
Bitcoin Compatible
Debit Card Support
Gift Card Management
Mobile Payments
Online Payments
POS Transactions
Receipt Printing
Recurring Billing
Signature Capture