HelloGuest Reviews

HelloGuest

1.0 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Average Ratings 1 Rating

Total 1 out of 5 stars
ease 1 out of 5 stars
features 1 out of 5 stars
design 1 out of 5 stars
support 1 out of 5 stars

Description

Flexible payment collection tool. Automatically split partial or full payments according to due dates. Based on the cancellation policy of a booking or your refund policy, automatically charge/refund. You can create a Payment link in 1-click. Share it with your customers via email or SMS, Messenger chatbot, and other media. It is quick and easy for guests. It eliminates delays, costs, and non-payment risk of manual billing. Automated payment collection is based on cancellation policy. With our Chargeback Protection feature, you won't have to worry about customers who aren't paying their dues or dispute charges. Allow guests to add or modify payment methods and receive a prompt reminder. Visually identify the status of your reservation and export it to CSV files.

Description

Introducing your round-the-clock digital hotel assistant, meticulously crafted to cater to the requirements of hotels and apartments alike. Are you interested in enhancing your guests' experience by offering digital services and streamlining processes like check-in and check-out? HelloGuest provides a customized digital solution suitable for every type of host, ranging from small boarding houses to large hotel chains and entire destinations. The HelloGuest multi-app serves as a perfect gateway to digital transformation, linking guests and hosts in ways that have not been achieved before. This innovative app guides guests throughout their 360° journey, from booking to check-out, while efficiently digitizing and automating essential processes such as check-in, room access, and payment transactions. Guests can easily access and order services like room service or spa and restaurant offerings, all presented in a user-friendly format. Moreover, the app replaces traditional room phones with integrated calling and chat features, delivering push notifications directly to all guests. Essential hotel information and the Guest ABC are accessible to everyone at any time, ensuring a seamless experience throughout their stay. Embracing this technology not only enhances guest satisfaction but also streamlines hotel operations significantly.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AbodeBooking Yes 
Authorize.Net Yes 
Beds24 Yes 
BlueSnap Yes 
Checkout.com Yes 
Cybersource Yes 
IXOPAY Yes 
Moneris Yes 
PayConex Yes 
PayPal Yes 
Protel Cloud PMS Yes 
RoomRaccoon Yes 
Sirvoy Yes 
Storable Newbook Yes 
Stripe Yes 
WePay Yes 
apaleo Yes 
iATS Payments Yes 
ibelsa.rooms Yes 

Integrations

AbodeBooking No 
Authorize.Net No 
Beds24 No 
BlueSnap No 
Checkout.com No 
Cybersource No 
IXOPAY No 
Moneris No 
PayConex No 
PayPal No 
Protel Cloud PMS No 
RoomRaccoon No 
Sirvoy No 
Storable Newbook No 
Stripe No 
WePay No 
apaleo No 
iATS Payments No 
ibelsa.rooms No 

Pricing Details

0.15% per transaction
Free Trial No 
Free Version Yes 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

ChargeAutomation

Founded

2015

Country

Canada

Website

chargeautomation.com

Vendor Details

Company Name

HelloGuest

Founded

2014

Country

Germany

Website

www.helloguest-solutions.com/en/index.html

Product Features

Product Features

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