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Description
Flexible payment collection tool. Automatically split partial or full payments according to due dates. Based on the cancellation policy of a booking or your refund policy, automatically charge/refund. You can create a Payment link in 1-click. Share it with your customers via email or SMS, Messenger chatbot, and other media. It is quick and easy for guests. It eliminates delays, costs, and non-payment risk of manual billing. Automated payment collection is based on cancellation policy. With our Chargeback Protection feature, you won't have to worry about customers who aren't paying their dues or dispute charges. Allow guests to add or modify payment methods and receive a prompt reminder. Visually identify the status of your reservation and export it to CSV files.
Description
Fondouq is an innovative hotel management solution designed specifically for independent hotels, guesthouses, riads, and small hotel collections operating in the cloud. Its comprehensive property management system offers features such as intuitive drag-and-drop reservation planning, seamless check-in and check-out processes, management of guest folios, and efficient housekeeping operations. The platform's channel manager ensures that rates and availability are consistently updated across more than 78 online travel agencies, including popular platforms like Booking.com, Expedia, and Airbnb. With a direct booking engine that charges no commission, Fondouq allows for hassle-free reservations and secure online card transactions. Furthermore, it provides point-of-sale tools for restaurants and bars that function on the web, Android devices, and desktops, enabling offline operation and allowing staff to conveniently charge orders to guest rooms. In addition to invoicing that includes VAT and tourist tax, the system conducts daily night audits and features business intelligence dashboards to monitor occupancy, average daily rate, revenue per available room, and channel distribution. The platform incorporates team roles and permissions, facilitating effective management of staff access and responsibilities. Notably, Fondouq integrates advanced AI capabilities, such as identity-document scanning and demand forecasting, to enhance operational efficiency. The platform is accessible in English, French, and Arabic, making it versatile for diverse hotel operations worldwide. With its user-friendly interface and robust features, Fondouq stands out as a comprehensive tool for modern hospitality management.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Alternative Payments
Yes
Booking.com
No
CardConnect
Yes
Conekta
Yes
Cybersource
Yes
Diamond Mind Payment Processing
Yes
Elavon
Yes
Expedia
No
Guesty
Yes
Heartland Payment Processing
Yes
Integrations
Alternative Payments
No
Booking.com
Yes
CardConnect
No
Conekta
No
Cybersource
No
Diamond Mind Payment Processing
No
Elavon
No
Expedia
Yes
Guesty
No
Heartland Payment Processing
No
Pricing Details
0.15% per transaction
Free Trial
No
Free Version
Yes
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ChargeAutomation
Founded
2015
Country
Canada
Website
chargeautomation.com
Vendor Details
Company Name
HEBERPLANET
Founded
2026
Country
Morocco
Website
fondouq.com
Product Features
Product Features
Alternatives
Alternatives
No Alternatives
