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Description
Channels (formerly CrazyCall), is a cloud-based call center app that's easy to use and inexpensive. It allows you to make and receive calls right from your browser without installing any software. Pick from more than 75 countries to start calling your clients and leads. It automates customer service and sales management, reduces costs, and helps you to organize your workflow. Channels connects to your preferred platforms. It allows you to have a conversation with customers without having to ask them dozens of questions. You can make your customers friends by making shorter, more meaningful calls. You can send and receive text messages to make your communication more diverse. Two-way text messages can help you reach customers who prefer text to the phone.
Description
MyOperator is India's largest Call + WhatsApp platform, catering to 15000+ businesses including NCERT, Amazon, Lenskart, Apollo, and Myntra.
Why MyOperator?
MyOperator offers a range of products to boost communication and productivity, including integrated Call + WhatsApp, Cloud Contact Center, Office IVR, toll-free numbers, Campaign Management suite, Multi-store Solution, WhatsApp Business API, and advanced integrations:
✅ 15000+ Brands using Call + Whatsapp to cater to their customers
✅2.5+ Billion Conversations managed through MyOperator platform
✅ Highly rated on Google, G2, and Capterra
✅ 99.9% uptime with multi-geographu redundancy
✅ Automate service through Voice and WhatsApp bots
✅ Build intelligent WhatsApp campaigns/ auromations to engage customers
✅ Run customer service on VoIP-ready Contact Center with WhatsApp
API Access
Has API
No
API Access
Has API
Yes
Integrations
Pipedrive
Yes
Easyflow
Yes
HotelConnect
Yes
HubSpot CRM
Yes
HubSpot Customer Platform
Yes
Kreato CRM
No
Kylas
No
LeadSquared
No
Magento
Yes
Meritto
No
Integrations
Pipedrive
Yes
Easyflow
No
HotelConnect
No
HubSpot CRM
No
HubSpot Customer Platform
No
Kreato CRM
Yes
Kylas
Yes
LeadSquared
Yes
Magento
No
Meritto
Yes
Pricing Details
$24 per user per month
Plans priced per user per month
Free Trial
Yes
Free Version
No
Pricing Details
₹200/month
MyOperator has 3 pricing editions, from ₹200 to ₹5000 depends upon the features like Whatsapp, IVr & Cloud Call Center Platforms . Each plan has a sub plans and you can choose the one that is well suitable for your business needs. Please go through the Myoperator website for detailed features based on the subscription plan
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Channels
Founded
2014
Country
United States
Website
www.channels.app
Vendor Details
Company Name
VoiceTree Technologies
Founded
2010
Country
India
Website
myoperator.co
Product Features
Business VoIP
Call Parking
No
Call Recording
Yes
Contact Management
Yes
Encryption
Yes
IVR / Voice Recognition
No
Ring Groups
No
SIP Trunking
No
Unified Communications
No
Voice Quality Enhancement
Yes
Call Center
Blended Call Center
Yes
Call Logging
No
Call Recording
Yes
Call Scripting
Yes
Campaign Management
Yes
Database
No
Escalation Management
Yes
IVR / Voice Recognition
No
Inbound Call Center
No
Manual Dialer
Yes
Outbound Call Center
Yes
Predictive Dialer
No
Progressive Dialer
Yes
Queue Management
No
Real-time Chat
Yes
Reporting/Analytics
Yes
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
Yes
File Transfer
Yes
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
No
Scheduled Recording
No
Screen Activity Recording
No
Video Call Recording
No
Call Tracking
CRM
No
Call Log
No
Call Recording
Yes
Call Routing
Yes
Caller Identification
Yes
Campaign Management
Yes
Conversion Tracking
No
IVR / Voice Recognition
No
Keyword Tracking
No
Customer Service
Alerts / Escalation
No
Appointment Management
Yes
Call Center Management
No
Email Management
No
Knowledge Base
Yes
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No
Inside Sales
Auto-Dialing
Yes
Call List Management
Yes
Call Recording
Yes
Campaign Management
Yes
Dashboard
Yes
Data Management
Yes
Lead Capture
Yes
Lead Distribution
Yes
Lead Scoring
Yes
Performance Management
Yes
Product Features
Call Recording
Archiving
Yes
Call Sharing
Yes
Distributed Call Recording
Yes
Event Triggered Recording
Yes
File Transfer
Yes
Instant Retrieval
Yes
On-Demand Recording
Yes
Recording Bookmarking
Yes
Scheduled Recording
Yes
Screen Activity Recording
Yes
Video Call Recording
No
Call Tracking
CRM
Yes
Call Log
Yes
Call Recording
Yes
Call Routing
Yes
Caller Identification
Yes
Campaign Management
Yes
Conversion Tracking
Yes
IVR / Voice Recognition
Yes
Keyword Tracking
Yes
Campaign Management
Channel Management
Yes
Contact Database
Yes
Email Marketing
No
Event Triggered Actions
Yes
Lead Management
Yes
Multi-Campaign
Yes
Cloud Communication Platform
Audio / Video Conferencing
Yes
Call Center
Yes
Call Recording
Yes
Call Routing
Yes
Chat / Messaging
Yes
Fax Management
No
File Sharing
Yes
IVR / Voice Recognition
Yes
IVR
Call Center
Yes
Call Logging
Yes
Call Recording
Yes
Call Routing
Yes
Multiple Scripts
Yes
Phone Key Input
Yes
Survey Management
Yes
Text to Speech
Yes
Voice Customization
Yes
Voice Mail
Yes
Telephony
Auto-Dialer
Yes
Call Center Management
Yes
Call Monitoring
Yes
Contact Management
Yes
IVR / Voice Recognition
Yes
Inbound Reporting
Yes
Outbound Reporting
Yes
Predictive Dialer
Yes
Telemarketing Management
Yes
VoIP
Yes
Voice & Data Integration
Yes
WhatsApp Marketing
API
Yes
Alerts
Yes
Autoresponder
Yes
Bulk Messaging
Yes
Campaign Management
Yes
Contact Management
Yes
Multi-Language Support
Yes
Reporting / Analytics
Yes