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Description
In the early 2000s, Australia saw the creation of ChannelManager, which emerged as the pioneering Channel Manager globally to integrate a property management system, thereby streamlining operations for various accommodations ranging from bed and breakfasts to hotels and hostels. This innovative cloud-based platform allows users to connect from any device—whether it's a smartphone, tablet, or desktop—without incurring installation fees or hidden charges. ChannelManager continually evolves by adding new features and capabilities to remain competitive in the fast-paced hospitality sector, and notably, it was the first to incorporate a virtual banking terminal directly into its system, eliminating the burden of hefty monthly merchant fees. With everything consolidated into a single, intuitive interface, there’s no requirement for multiple systems, making it an all-in-one solution. Additionally, it offers a customizable booking engine that supports multiple languages and currencies, ensuring that users can optimize their bookings directly through their websites while catering to a diverse clientele. This commitment to innovation and efficiency makes ChannelManager an invaluable asset in today's dynamic hospitality landscape.
Description
Key Features
Complete Hotel PMS – Manage reservations, front desk, check-in/check-out, housekeeping, and guest services from a unified platform.
Integrated Revenue Management – Optimise room rates, improve RevPAR, and increase direct bookings with dynamic pricing and revenue insights.
Distribution & Booking Management – Connect seamlessly with OTAs, channel managers, GDS, and booking engines to maximise occupancy.
Restaurant & POS Management – Streamline restaurant, bar, banquet, and outlet operations with an integrated POS system.
Procurement & Inventory Control – Manage purchasing, stores, inventory, and cost control with real-time tracking.
Financial Management – Automate accounting, budgeting, accounts payable, accounts receivable, and financial reporting.
Business Intelligence & MIS – Access real-time dashboards, chain-level reports, and role-based insights for better decision-making.
Multi-Property Management – Standardise operations and monitor multiple hotels from a centralised platform.
Cloud & Mobile Access – Securely manage hotel operations anytime, anywhere through cloud-based and mobile-enabled applications.
API Access
Has API
No
API Access
Has API
No
Integrations
ChargeAutomation
No
Gmail
No
Microsoft Excel
No
MyStay
No
OpenKey
No
QuickBooks Online
No
SiteMinder
No
TrustYou
No
Integrations
ChargeAutomation
Yes
Gmail
Yes
Microsoft Excel
Yes
MyStay
Yes
OpenKey
Yes
QuickBooks Online
Yes
SiteMinder
Yes
TrustYou
Yes
Pricing Details
$49 per month
Free Trial
Yes
Free Version
Yes
Pricing Details
For the pricing, call on +91 63528 97150
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
ChannelManager.com.au
Founded
2007
Country
Australia
Website
channelmanager.com.au
Vendor Details
Company Name
innkey infosystems pvt ltd
Founded
2014
Country
India
Website
www.innkey.net
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
No
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
No
Group Management
No
Guest Experience (GEM)
No
Housekeeping Management
No
Loyalty Program
Yes
Maintenance Management
No
Marketing Automation
Yes
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
No
Reservations Management
Yes
Reviews Management
No
Single Property
No
Vacation Rental
Yes
Hotel Channel Management
Inventory Management
No
Kill Switch
No
Promotions Management
No
Rate Management
No
Reservations Management
No
Restriction Management
No
Product Features
Hospitality Property Management
Built-in Accounting
Yes
CRM
Yes
Catering
Yes
Employee Management
No
Extended Stay
Yes
Front Office Management
Yes
GDS / OTA Integration
No
Group Management
Yes
Guest Experience (GEM)
Yes
Housekeeping Management
Yes
Loyalty Program
Yes
Maintenance Management
Yes
Marketing Automation
No
Marketing Management
No
Multi-Property
Yes
Online Booking
Yes
Point of Sale (POS)
Yes
Reservations Management
Yes
Reviews Management
Yes
Single Property
Yes
Vacation Rental
Yes
Hotel Channel Management
Inventory Management
Yes
Kill Switch
No
Promotions Management
No
Rate Management
Yes
Reservations Management
Yes
Restriction Management
No
Reservations
Activities Booking
Yes
Booking Notes
Yes
CRM
Yes
Customer Support
Yes
Group Reservations
Yes
Guest Management
Yes
Payment Processing
Yes
Promotions Management
No
Rate Management
Yes
Room Booking Management
Yes
Third Party Booking
No
