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Description

Pose any inquiry regarding data in straightforward language. Connect to your database, inquire, and receive responses effortlessly. Access the insights you require without needing to understand SQL. Finally, enjoy true self-service for your data insights. Formulate queries in plain language, regardless of the complexity of your data warehouse; Channel adapts to retrieve the answers you seek using simple English. Stunning visual representations are automatically created by Channel for your data, selecting the appropriate chart type based on your preferences. Real self-service is at your fingertips. Tailored for everyone from analysts to product managers, Channel eliminates the delays in obtaining the data you require. Uncover the questions you should be exploring. Channel proactively identifies insights you weren't aware you needed by conducting preliminary analyses of your data warehouse. Leverage your expertise. Channel absorbs knowledge from every inquiry it encounters, encouraging you to ask the most relevant questions. Maintain shared definitions to track how key terms are understood throughout your organization, fostering clarity and consistency across teams. Ultimately, this empowers users to make informed decisions based on a collective understanding of data definitions and insights.

Description

Helios serves as an AI-centric platform for remote monitoring and management (RMM) and professional services automation (PSA), specifically designed for managed service providers. This comprehensive solution integrates device monitoring, automated self-healing, patch management for both Windows and third-party applications, security monitoring via Microsoft Defender, health checks for Microsoft 365, one-click remote access, customized client portals, and a complete helpdesk system into a single hosted environment. Unlike many tools that merely add AI as an additional feature, Helios is fundamentally constructed around artificial intelligence: AI Ops can respond to straightforward questions about your systems and take action accordingly, foresees potential disk failures several days in advance, and consolidates alerts to ensure that one outage generates only one support ticket. Additionally, its integrated AI Service Desk Agent efficiently triages and responds to incoming emails in mere seconds, enhancing overall operational efficiency and responsiveness.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Anthropic
Apple iOS
Google Cloud BigQuery
Microsoft 365
Microsoft Defender for Business
MySQL
PostgreSQL
SQL
Snowflake
Ubuntu
Windows 10
Windows 11
Windows Server

Integrations

Anthropic
Apple iOS
Google Cloud BigQuery
Microsoft 365
Microsoft Defender for Business
MySQL
PostgreSQL
SQL
Snowflake
Ubuntu
Windows 10
Windows 11
Windows Server

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

£99/month
Pricing is flat per plan, not per technician: Starter £99/mo, Growth £199/mo, Scale £399/mo. Every feature on every plan. 14-day free trial, no credit card. The agent runs on Windows, Windows Server, macOS and Linux.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Channel AI

Founded

2022

Website

www.usechannel.com

Vendor Details

Company Name

Helios

Founded

2024

Country

United Kingdom

Website

heliosmip.com

Product Features

Artificial Intelligence

Chatbot
For Healthcare
For Sales
For eCommerce
Image Recognition
Machine Learning
Multi-Language
Natural Language Processing
Predictive Analytics
Process/Workflow Automation
Rules-Based Automation
Virtual Personal Assistant (VPA)

Data Visualization

Analytics
Content Management
Dashboard Creation
Filtered Views
OLAP
Relational Display
Simulation Models
Visual Discovery

Natural Language Processing

Co-Reference Resolution
In-Database Text Analytics
Named Entity Recognition
Natural Language Generation (NLG)
Open Source Integrations
Parsing
Part-of-Speech Tagging
Sentence Segmentation
Stemming/Lemmatization
Tokenization

Product Features

MSP

Backup Management
Billing & Invoicing
CRM
Dashboard
Help Desk
Issue Management
Live Chat
Patch Management
Privileged Access Management (PAM)
Project Management
Remote Access
Remote Systems Monitoring
Scheduling

Professional Services Automation

Billing & Invoicing
CRM
Client Portal
Collaboration Tools
Document Management
Portfolio Management
Project Management
Proposal Generation
Quote Management
Resource Management
Time & Expense Tracking

RMM

Deployment Management
For MSPs
IT Asset Management
Mobile Access
Network Monitoring
Patch Management
Real-time Alerts
Remediation Management

Alternatives

Alternatives

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