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Description
Chakra Chat serves as an official WhatsApp Business API platform tailored for sales, support, and marketing teams.
It facilitates the management of all interactions via a Shared Chat Inbox, allows the execution of Template Broadcast Campaigns for targeted lists, and ensures customer engagement around the clock through the deployment of Chatbots and AI Agents.
Designed specifically for the eCommerce sector, it enables seamless integration with platforms like Shopify, WooCommerce, or Wix, allowing businesses to synchronize their product catalogs and effectively turn WhatsApp chats into sales opportunities.
Noteworthy features include a Shared Chat Inbox with automated chat assignment, Template Broadcast Campaigns for large-scale segmented messaging, Chatbots and AI Agents for streamlining conversations and support, as well as eCommerce and Catalog Integration.
Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number
Additionally, it offers Lead Management along with a Website Chat Widget, comprehensive Reporting & Insights for monitoring delivery rates, read rates, and chat metrics, and a Management API for integrating with existing technology stacks.
The platform also features API Integration Partner and Agency Partner programs to enhance usability.
Importantly, there is no markup on Meta's standard template message rates, and it supports multiple WhatsApp numbers with a coexistence setup while providing assisted onboarding for smooth implementation.
Description
Zena empowers businesses to operate seamlessly within WhatsApp.
Rather than having customers navigate away to a separate website, fill out external forms, or await email responses, Zena integrates these actions directly into the chat interface. It streamlines various tasks, enabling lead capture, addressing frequently asked questions, sharing documents securely, routing team inquiries, and managing follow-ups all within a typical WhatsApp conversation.
For teams, Zena enhances the chat experience by incorporating an operational layer behind the interactions: it features multilingual AI capable of responding in both text and voice, a centralized WhatsApp inbox, lead capture functionalities, broadcast capabilities, CRM timelines, comprehensive analytics, no-code chatflows, integration with Google Sheets, REST API access, and onboarding support for WhatsApp Coexistence. This comprehensive suite of tools ensures that businesses can engage customers effectively while maintaining efficient communication workflows.
API Access
Has API
API Access
Has API
Screenshots View All
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Pricing Details
$12.49/month
Free Trial
Free Version
Pricing Details
$55
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ChakraHQ
Founded
2019
Country
India
Website
chakrahq.com
Vendor Details
Company Name
Fictora Labs
Founded
2025
Country
United Arab Emirates
Website
fictoralabs.ae
Product Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
Product Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
