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Description
Chakra Chat serves as an official WhatsApp Business API platform tailored for sales, support, and marketing teams.
It facilitates the management of all interactions via a Shared Chat Inbox, allows the execution of Template Broadcast Campaigns for targeted lists, and ensures customer engagement around the clock through the deployment of Chatbots and AI Agents.
Designed specifically for the eCommerce sector, it enables seamless integration with platforms like Shopify, WooCommerce, or Wix, allowing businesses to synchronize their product catalogs and effectively turn WhatsApp chats into sales opportunities.
Noteworthy features include a Shared Chat Inbox with automated chat assignment, Template Broadcast Campaigns for large-scale segmented messaging, Chatbots and AI Agents for streamlining conversations and support, as well as eCommerce and Catalog Integration.
Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number
Additionally, it offers Lead Management along with a Website Chat Widget, comprehensive Reporting & Insights for monitoring delivery rates, read rates, and chat metrics, and a Management API for integrating with existing technology stacks.
The platform also features API Integration Partner and Agency Partner programs to enhance usability.
Importantly, there is no markup on Meta's standard template message rates, and it supports multiple WhatsApp numbers with a coexistence setup while providing assisted onboarding for smooth implementation.
Description
Integrate your CRM with WhatsApp Web to effortlessly utilize template messages, quickly add contacts and deals, and plan your upcoming tasks. Accelerate your deal closures and perform routine CRM functions straight from WhatsApp Web. Manage contacts, deals, and activities seamlessly without exiting the platform. You can also store, repurpose, and distribute frequent messages among your team members. Important messages can be conveniently saved as notes in your CRM for future reference. This integration is compatible with all WhatsApp and WhatsApp Business numbers, and Pipechat is available at just €5 per month, with even greater savings for annual and multi-seat plans. Enjoy the convenience of managing your customer relationships without the need to switch applications.
API Access
Has API
API Access
Has API
Integrations
WhatsApp
Brave Browser
Facebook
Google Ads
Google Chrome
Pipedrive
Shopify
TikTok
WooCommerce
Zoho CRM
Integrations
WhatsApp
Brave Browser
Facebook
Google Ads
Google Chrome
Pipedrive
Shopify
TikTok
WooCommerce
Zoho CRM
Pricing Details
$12.49/month
Free Trial
Free Version
Pricing Details
€5/month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
ChakraHQ
Founded
2019
Country
India
Website
chakrahq.com
Vendor Details
Company Name
Pipechat
Website
pipechat.app/
Product Features
WhatsApp Marketing
API
Alerts
Autoresponder
Bulk Messaging
Campaign Management
Contact Management
Multi-Language Support
Reporting / Analytics
