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Description
Chakra Chat serves as an official WhatsApp Business API platform tailored for sales, support, and marketing teams.
It facilitates the management of all interactions via a Shared Chat Inbox, allows the execution of Template Broadcast Campaigns for targeted lists, and ensures customer engagement around the clock through the deployment of Chatbots and AI Agents.
Designed specifically for the eCommerce sector, it enables seamless integration with platforms like Shopify, WooCommerce, or Wix, allowing businesses to synchronize their product catalogs and effectively turn WhatsApp chats into sales opportunities.
Noteworthy features include a Shared Chat Inbox with automated chat assignment, Template Broadcast Campaigns for large-scale segmented messaging, Chatbots and AI Agents for streamlining conversations and support, as well as eCommerce and Catalog Integration.
Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number
Additionally, it offers Lead Management along with a Website Chat Widget, comprehensive Reporting & Insights for monitoring delivery rates, read rates, and chat metrics, and a Management API for integrating with existing technology stacks.
The platform also features API Integration Partner and Agency Partner programs to enhance usability.
Importantly, there is no markup on Meta's standard template message rates, and it supports multiple WhatsApp numbers with a coexistence setup while providing assisted onboarding for smooth implementation.
Description
Integrate your CRM with WhatsApp Web to effortlessly utilize template messages, quickly add contacts and deals, and plan your upcoming tasks. Accelerate your deal closures and perform routine CRM functions straight from WhatsApp Web. Manage contacts, deals, and activities seamlessly without exiting the platform. You can also store, repurpose, and distribute frequent messages among your team members. Important messages can be conveniently saved as notes in your CRM for future reference. This integration is compatible with all WhatsApp and WhatsApp Business numbers, and Pipechat is available at just €5 per month, with even greater savings for annual and multi-seat plans. Enjoy the convenience of managing your customer relationships without the need to switch applications.
API Access
Has API
Yes
API Access
Has API
No
Integrations
WhatsApp
Yes
Brave Browser
No
Facebook
Yes
Google Ads
Yes
Google Chrome
No
Pipedrive
No
Shopify
Yes
TikTok
Yes
WooCommerce
Yes
Zoho CRM
No
Integrations
WhatsApp
Yes
Brave Browser
Yes
Facebook
No
Google Ads
No
Google Chrome
Yes
Pipedrive
Yes
Shopify
No
TikTok
No
WooCommerce
No
Zoho CRM
Yes
Pricing Details
$12.49/month
Free Trial
Yes
Free Version
Yes
Pricing Details
€5/month
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ChakraHQ
Founded
2019
Country
India
Website
chakrahq.com
Vendor Details
Company Name
Pipechat
Website
pipechat.app/
Product Features
WhatsApp Marketing
API
Yes
Alerts
Yes
Autoresponder
Yes
Bulk Messaging
Yes
Campaign Management
Yes
Contact Management
Yes
Multi-Language Support
Yes
Reporting / Analytics
Yes
