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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Chakra Chat serves as an official WhatsApp Business API platform tailored for sales, support, and marketing teams. It facilitates the management of all interactions via a Shared Chat Inbox, allows the execution of Template Broadcast Campaigns for targeted lists, and ensures customer engagement around the clock through the deployment of Chatbots and AI Agents. Designed specifically for the eCommerce sector, it enables seamless integration with platforms like Shopify, WooCommerce, or Wix, allowing businesses to synchronize their product catalogs and effectively turn WhatsApp chats into sales opportunities. Noteworthy features include a Shared Chat Inbox with automated chat assignment, Template Broadcast Campaigns for large-scale segmented messaging, Chatbots and AI Agents for streamlining conversations and support, as well as eCommerce and Catalog Integration. Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number Additionally, it offers Lead Management along with a Website Chat Widget, comprehensive Reporting & Insights for monitoring delivery rates, read rates, and chat metrics, and a Management API for integrating with existing technology stacks. The platform also features API Integration Partner and Agency Partner programs to enhance usability. Importantly, there is no markup on Meta's standard template message rates, and it supports multiple WhatsApp numbers with a coexistence setup while providing assisted onboarding for smooth implementation.

Description

HelloSend is an omnichannel customer communication platform designed to help businesses manage SMS, MMS, WhatsApp messaging, and voice calls from one unified solution. The platform integrates seamlessly with major CRM systems, allowing sales, support, and marketing teams to communicate with customers without leaving their existing workflows. Organizations can automate outreach campaigns, personalize customer interactions, and manage responses through a centralized inbox that consolidates conversations across multiple channels. SMS marketing capabilities help businesses reach customers with high-visibility messages, while WhatsApp support enables richer communication through media sharing and interactive conversations. The platform’s voice calling functionality allows users to place calls directly from CRM records and maintain detailed communication histories. Automated messaging workflows help reduce manual effort while ensuring timely customer engagement. Real-time analytics provide visibility into campaign performance, delivery rates, and customer response behavior. Additional features such as templates, opt-in and opt-out management, and campaign tools simplify communication management at scale. HelloSend enables businesses to create more efficient and consistent customer experiences across every communication channel.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

WhatsApp Yes 
Facebook Yes 
Google Ads Yes 
Pipedrive No 
Shopify Yes 
TikTok Yes 
WooCommerce Yes 
Zoho CRM No 

Integrations

WhatsApp Yes 
Facebook No 
Google Ads No 
Pipedrive Yes 
Shopify No 
TikTok No 
WooCommerce No 
Zoho CRM Yes 

Pricing Details

$12.49/month
Free Trial Yes 
Free Version Yes 

Pricing Details

$75/month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours No 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

ChakraHQ

Founded

2019

Country

India

Website

chakrahq.com

Vendor Details

Company Name

HelloSend

Founded

2019

Country

United States

Website

hellosend.com

Product Features

WhatsApp Marketing

API Yes 
Alerts Yes 
Autoresponder Yes 
Bulk Messaging Yes 
Campaign Management Yes 
Contact Management Yes 
Multi-Language Support Yes 
Reporting / Analytics Yes 

Product Features

SMS Marketing

2-Way Messaging No 
Artificial Intelligence No 
Contact Management No 
MMS No 
Mass Texting No 
Message Personalization No 
Mobile Coupons No 
Mobile Keywords No 
Polls / Voting No 
Reporting/Analytics No 
Scheduled Messaging No 
Shortcodes No 
Text-to-Win No 

WhatsApp Marketing

API No 
Alerts No 
Autoresponder No 
Bulk Messaging No 
Campaign Management No 
Contact Management No 
Multi-Language Support No 
Reporting / Analytics No 

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