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Description
Chakra Chat serves as an official WhatsApp Business API platform tailored for sales, support, and marketing teams.
It facilitates the management of all interactions via a Shared Chat Inbox, allows the execution of Template Broadcast Campaigns for targeted lists, and ensures customer engagement around the clock through the deployment of Chatbots and AI Agents.
Designed specifically for the eCommerce sector, it enables seamless integration with platforms like Shopify, WooCommerce, or Wix, allowing businesses to synchronize their product catalogs and effectively turn WhatsApp chats into sales opportunities.
Noteworthy features include a Shared Chat Inbox with automated chat assignment, Template Broadcast Campaigns for large-scale segmented messaging, Chatbots and AI Agents for streamlining conversations and support, as well as eCommerce and Catalog Integration.
Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number
Additionally, it offers Lead Management along with a Website Chat Widget, comprehensive Reporting & Insights for monitoring delivery rates, read rates, and chat metrics, and a Management API for integrating with existing technology stacks.
The platform also features API Integration Partner and Agency Partner programs to enhance usability.
Importantly, there is no markup on Meta's standard template message rates, and it supports multiple WhatsApp numbers with a coexistence setup while providing assisted onboarding for smooth implementation.
Description
Chato.pro serves as a web-based WhatsApp inbox designed for teams that need to manage multiple business numbers or share a single number among various users. It consolidates connected WhatsApp conversations into a unified dashboard, allowing users to easily switch between different lines, read and respond to messages, search for contacts, and analyze activity and response-time metrics. Team members can collaborate by sharing a session with either view-only or interactive access, while ensuring that each number's chats remain distinct, although individual chat assignments are not possible. Each session can also incorporate its own AI chatbot, which comes with the subscription and can handle common inquiries by utilizing uploaded reference documents and dispatching pertinent PDF files. Additionally, the platform features an external API that facilitates the integration of messages from different systems into designated inbox threads, although it does not enable the sending of WhatsApp messages through that API. This service is especially beneficial for customer support, sales teams, agencies, property management, and businesses that operate in multiple locations, enhancing their communication efficiency. Furthermore, by streamlining interactions, Chato.pro helps teams maintain organized conversations, ultimately improving their overall productivity.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
WhatsApp
Yes
Facebook
Yes
Google Ads
Yes
Shopify
Yes
TikTok
Yes
WooCommerce
Yes
Integrations
WhatsApp
Yes
Facebook
No
Google Ads
No
Shopify
No
TikTok
No
WooCommerce
No
Pricing Details
$12.49/month
Free Trial
Yes
Free Version
Yes
Pricing Details
€5/number/month
Standard costs €5 per connected WhatsApp number per month or €48 per number per year. Billing is per number, not per teammate; the AI chatbot is included. A 7-day free trial includes one WhatsApp session and requires no payment card. There is no long-term contract.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
ChakraHQ
Founded
2019
Country
India
Website
chakrahq.com
Vendor Details
Company Name
KariaTech OÜ
Founded
2026
Country
Estonia
Website
chato.pro
Product Features
WhatsApp Marketing
API
Yes
Alerts
Yes
Autoresponder
Yes
Bulk Messaging
Yes
Campaign Management
Yes
Contact Management
Yes
Multi-Language Support
Yes
Reporting / Analytics
Yes
Product Features
Customer Communications Management
Batch Communications
No
Chat / Messaging
No
Content Management
No
Email Distribution
No
Interactive Content
No
Multi-Channel Communications
No
On-Demand Communications
No
Personalization
No
Print Management
No
Template Management
No
Video Content
No
Alternatives
Alternatives
No Alternatives