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Description
Chakra Chat serves as an official WhatsApp Business API platform tailored for sales, support, and marketing teams.
It facilitates the management of all interactions via a Shared Chat Inbox, allows the execution of Template Broadcast Campaigns for targeted lists, and ensures customer engagement around the clock through the deployment of Chatbots and AI Agents.
Designed specifically for the eCommerce sector, it enables seamless integration with platforms like Shopify, WooCommerce, or Wix, allowing businesses to synchronize their product catalogs and effectively turn WhatsApp chats into sales opportunities.
Noteworthy features include a Shared Chat Inbox with automated chat assignment, Template Broadcast Campaigns for large-scale segmented messaging, Chatbots and AI Agents for streamlining conversations and support, as well as eCommerce and Catalog Integration.
Also support the recently launched features of WhatsApp Business Calling API to enable WhatsApp voice call engagement and WhatsApp Groups API to power the WhatsApp Groups for API connected number
Additionally, it offers Lead Management along with a Website Chat Widget, comprehensive Reporting & Insights for monitoring delivery rates, read rates, and chat metrics, and a Management API for integrating with existing technology stacks.
The platform also features API Integration Partner and Agency Partner programs to enhance usability.
Importantly, there is no markup on Meta's standard template message rates, and it supports multiple WhatsApp numbers with a coexistence setup while providing assisted onboarding for smooth implementation.
Description
ChatDash serves as a customizable client dashboard solution specifically crafted for agencies that provide AI agents and chatbot services, allowing them to package, manage, and present their offerings as refined products for their clients. The platform empowers agencies to develop dashboards with personalized branding, including their logos, domains, and themes, where clients can interact with their AI agents, examine interaction histories, and oversee knowledge bases. For agencies working with voice or chat agents, ChatDash offers real-time integration of analytics, call or message logs, and usage metrics. Additionally, it features a built-in billing system that can automate invoicing based on usage, such as charging clients for the duration of calls. With a developer-friendly API, teams are able to create or manage agents programmatically, retrieve conversation data, embed dashboards into specific workflows, and construct custom integrations tailored to their unique needs. This comprehensive approach ensures that agencies can streamline their operations while providing a seamless experience for their clients.
API Access
Has API
Yes
API Access
Has API
Yes
Integrations
Facebook
Yes
Gmail
No
Google Ads
Yes
Google Calendar
No
HubSpot CRM
No
Make
No
Shopify
Yes
Stripe
No
TikTok
Yes
Twilio
No
Integrations
Facebook
No
Gmail
Yes
Google Ads
No
Google Calendar
Yes
HubSpot CRM
Yes
Make
Yes
Shopify
No
Stripe
Yes
TikTok
No
Twilio
Yes
Pricing Details
$12.49/month
Free Trial
Yes
Free Version
Yes
Pricing Details
$200 per month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
ChakraHQ
Founded
2019
Country
India
Website
chakrahq.com
Vendor Details
Company Name
ChatDash
Country
United States
Website
chat-dash.com
Product Features
WhatsApp Marketing
API
Yes
Alerts
Yes
Autoresponder
Yes
Bulk Messaging
Yes
Campaign Management
Yes
Contact Management
Yes
Multi-Language Support
Yes
Reporting / Analytics
Yes