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Average Ratings 0 Ratings

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Description

Certinia Professional Services Cloud is a Salesforce-native professional services automation platform built to connect every stage of the services lifecycle. The platform unifies sales, staffing, delivery, billing, financials, renewals, and customer outcomes in one system. Certinia helps organizations close the gaps between what was sold, who is staffed, how work is delivered, what gets billed, and how margins are protected. Veda AI adds a digital workforce that helps execute work across estimation, staffing, and delivery. Teams can use Veda to generate estimates from historical data, refine quotes, automate status updates, capture time, and support reporting. Certinia PS Cloud includes services estimation, resource management, project management, services billing, and services financials. The platform helps reduce time-to-staff, reclaim project manager hours, improve utilization, protect margins, and increase financial visibility. It is designed for service organizations that need real-time operational and financial data grounded in Salesforce. By combining PSA, AI agents, services estimation, resource management, project execution, billing, financials, and Salesforce-native orchestration, Certinia PS Cloud helps services businesses operate with more intelligence and control.

Description

An all-encompassing, cloud-based integrated platform suite designed to elevate your content management and delivery journey. This platform allows you to seamlessly integrate, manage, and distribute both scholarly and professional content from one centralized location. It features adaptable order management systems for handling subscriptions and products efficiently. By automating and optimizing business processes through effective order-to-cash management services, it enhances operational efficiency. Customers can easily bundle different components to create personalized offerings that suit their needs. A sophisticated self-service renewal feature empowers users to handle their renewals independently. The platform provides simplified interfaces for accounting and revenue recognition, making financial management straightforward. An integrated analytics feature delivers usage insights that facilitate informed decision-making. With versatile subscription fulfillment options, the life cycle of your subscriptions is fine-tuned for maximum effectiveness. Users gain the ability to manage, render, and distribute content across various channels seamlessly. Additionally, publishers and librarians are equipped to dynamically access and scrutinize content usage analytics, fostering an environment of continuous improvement and engagement. This comprehensive suite not only enhances user experience but also drives greater collaboration between all stakeholders involved in content distribution.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Certinia Financial Management Cloud Yes 
Expensify Yes 
Rootstock Cloud ERP Yes 
Salesforce Yes 
Salesforce Agentforce 360 Platform Yes 
Salesforce Agentforce Service Yes 
Workato Yes 
XCD HR and Payroll Yes 

Integrations

Certinia Financial Management Cloud No 
Expensify No 
Rootstock Cloud ERP No 
Salesforce No 
Salesforce Agentforce 360 Platform No 
Salesforce Agentforce Service No 
Workato No 
XCD HR and Payroll No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$2000.00/month
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Certinia

Founded

2009

Country

United States

Website

www.certinia.com/solutions/professional-services-cloud/

Vendor Details

Company Name

THINK Subscription

Website

www.thinksubscription.com

Product Features

Professional Services Automation

Billing & Invoicing Yes 
CRM Yes 
Client Portal Yes 
Collaboration Tools Yes 
Document Management No 
Portfolio Management Yes 
Project Management Yes 
Proposal Generation No 
Quote Management No 
Resource Management Yes 
Time & Expense Tracking Yes 

Product Features

Publishing and Subscriptions

Advertising Management No 
Books No 
Campaign Management Yes 
Catalogs Yes 
Circulation Management Yes 
Content Management No 
Layout & Design No 
Magazines Yes 
Newsletters No 
Newspapers Yes 

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