Certinia Professional Services Cloud Integrations

Salesforce provides tailored CRM solutions with Starter Suite and Pro Suite, designed to support small businesses at every stage of growth. Starter Suite delivers a simple yet powerful way to unify marketing, sales, customer service, and commerce through an intuitive platform that includes AI-powered features and a 30-day free trial. Pro Suite expands on these capabilities with advanced automation, customizable workflows, enhanced pipeline visibility, real-time chat, and integration with a broad ecosystem of apps on AppExchange. Whether you need a streamlined CRM or a more robust tool to handle complex business processes, Salesforce offers scalable options that grow with you. Both suites come with marketing campaign tools, service automation, and ecommerce capabilities, helping you find leads, close deals, and delight customers efficiently.

Track expenses, pay bills and generate invoices. Collect payments, plan trips and manage company credit cards. All your preccounting in one app Expense Management – Snap a photo from a receipt with SmartScan to make expense reporting, approval, next day reimbursement, and syncing your accounting software. Expensify Card – Get the best business card for faster expense reporting, making corporate card reconciliation and expenses a breeze. Bill Pay - Send your vendor invoices to Expensify for automatic tracking and approval. Invoices – Create and send invoices while collecting payments and syncing to your accounting package. Travel - Book flights and hotels by speaking with Concierge, your personal travel planner. Personal Payments – Split bills, request payments and chat with friends. Expensify.cash is a great place to start!

Certinia Financial Management Cloud is a financial management platform built to close the gap between service delivery and finance. Native to Salesforce, the platform connects front-office and back-office data so billing, revenue, forecasting, cash flow, and margin visibility are grounded in real delivery activity. Certinia helps services businesses reduce silos, eliminate lag, and avoid guesswork by maintaining one continuous system of record across sold work, delivered work, invoicing, and revenue recognition. Finance teams can monitor margins in real time and catch profitability risks before they become end-of-month surprises. The platform helps accelerate cash flow by improving billing accuracy and providing visibility into payment cycles. Certinia also helps reduce revenue leakage by aligning what was sold, what was delivered, and what gets recognized. Its forecasting capabilities use real-time financial and operational data to support faster and more confident business decisions. The platform supports subscription billing, usage billing, AI-enabled visibility, reporting, and services-focused financial operations. By combining delivery data, financial management, billing, revenue recognition, forecasting, cash flow visibility, and Salesforce-native operations, Certinia Financial Management Cloud helps services organizations improve profitability.

Agentforce 360 Platform is an AI-driven enterprise foundation built to power modern, intelligent businesses. It unifies data, workflows, applications, and AI agents within a single scalable ecosystem. Organizations can leverage Data 360 to harmonize enterprise data with trusted metadata and governance controls. Customer 360 connects every revenue and service function, providing a comprehensive and actionable view of each customer interaction. Slack operates as the real-time collaboration layer, enabling seamless coordination between employees and AI agents. Agentforce MuleSoft ensures secure integration across systems, APIs, and workflows with built-in governance. Tableau analytics transforms raw data into explainable, real-time insights that drive smarter decisions. Security and compliance are embedded throughout the platform, proactively monitoring threats and enforcing policies. Developers can rapidly build, test, and deploy AI-powered applications using DevOps tools and open APIs. Together, these capabilities allow organizations to innovate faster, automate operations intelligently, and operate with agility at enterprise scale.

Salesforce Agentforce Service is a comprehensive customer service solution built to power intelligent, always-on support. It combines AI automation with human expertise to deliver seamless omni-channel experiences. Service Cloud centralizes customer data, cases, and knowledge into a single workspace. AI assistants guide service representatives with step-by-step action plans and real-time recommendations. Automated workflows accelerate resolutions and reduce repetitive manual tasks. Knowledge management tools ensure consistent, accurate responses across channels. Integrated Slack collaboration enables teams to swarm cases and solve issues faster. Incident detection and management capabilities minimize service disruptions. Self-service portals empower customers to resolve issues independently. Agentforce Service helps businesses increase satisfaction while lowering operational costs.

Workato is the operating platform for today's fast-moving businesses. It is the only AI-based middleware platform that allows both IT and business to integrate their apps and automate complex business workflows. Our mission is to help companies automate and integrate their apps and business processes at least 10x faster than traditional tools, and at a tenth the cost of traditional tools. Integration is a mission critical, neutral technology that can be used in heterogeneous IT environments. We are the only technology vendor that is supported by all three of the leading SaaS vendors: Salesforce. Workday. And ServiceNow. We are trusted by the world's most recognizable brands and the fastest-growing innovators. Customers consider us to be one of the best companies to do business.

Rootstock Software delivers ERP solutions designed for manufacturers and supply chain entities, leveraging the Salesforce Platform to enhance operational efficiency. The suite includes functionalities like order processing, manufacturing management, supply chain coordination, and financial oversight, all within a unified system. Rootstock's adaptability caters to various industries, including aerospace, defense, medical devices, and high-tech sectors, providing tailored solutions to address unique operational challenges.

How much more could your HR & payroll be? The future of Payroll & HR Software. The cloud is where it all began. Built on the most trusted platform in the world. We all know that innovation can only happen if time management is at the core of every decision. XCD's workforce management and auto-enrolment options make it easy to give your employees complete control over their HR information. XCD's intuitive and easy-to-use HR service platform makes it possible to achieve this goal and provide a personalized and responsive experience for each employee. "XCD is a powerful tool for HR - one of my 10 years in HR." Michael Casanova, HR & Recruitment Manager, epos Now