Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cerb serves as a comprehensive hub for all your team's contact center information. You can generate records to monitor various aspects that matter to you, such as survey feedback, form submissions, customer satisfaction ratings, orders, suppliers, assets, products, deals, client reviews, courses, students, licenses, and more. Enhance your tracking by adding fields for numbers, decimals, dates, checkboxes, currency, file uploads, geographical coordinates, lists, multiple-choice options, picklists, record links, URLs, or open text entries. If those options still fall short, there's the flexibility to create your own custom field types. Dive into a rich interconnection of data through powerful search queries. For instance, if you need to find a list of resolved email exchanges with customer support from the last year that started on a weekday but occurred outside regular business hours, involved healthcare clients in Europe with more than 100 employees, lacked an active service-level agreement, included at least one female executive, took over a week for a response, and did not contain any PDF attachments larger than 1MB, Cerb can fulfill that request effortlessly. With such robust capabilities, you can ensure that no detail goes overlooked in your data management efforts.
Description
Time and time again, we found ourselves assisting with software projects that struggled to provide a clear answer to the question, “Is the application functioning correctly at this moment?” This issue wasn’t due to a lack of monitoring tools or a deficiency in skilled team members; they consistently had both. The real problem lay in the fact that the existing tools failed to address the critical inquiries regarding the software’s technical health. While “turn-key” monitoring solutions may appear appealing and easy to deploy, they ultimately become a financial drain if they don’t provide meaningful insights. In contrast, Instrumental offers application and server monitoring that seamlessly aligns with your needs. Monitoring all aspects that are unique, intriguing, and crucial about your software has never been easier. With its robust query language designed for insightful questioning, stunning visualizations, top-notch sharing capabilities, and affordability for both small startups and major corporations alike, Instrumental stands out as a valuable asset in the realm of software monitoring. This makes it an essential tool for any organization aiming to enhance their technical health assessment.
API Access
Has API
No
API Access
Has API
No
Integrations
Slaask
No
Wufoo
No
Zapier
No
Pricing Details
$30 per seat per month
Free Trial
No
Free Version
No
Pricing Details
$5.00/month
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Webgroup Media
Country
United States
Website
cerb.ai/
Vendor Details
Company Name
Expected Behavior
Founded
2007
Country
United States
Website
www.expectedbehavior.com/products/instrumental/
Product Features
Collaboration
Brainstorming
No
Calendar Management
Yes
Chat / Messaging
Yes
Contact Management
Yes
Content Management
No
Document Management
Yes
Project Management
No
Real Time Editing
Yes
Task Management
Yes
Version Control
No
Video Conferencing
Yes
Product Features
Application Performance Monitoring (APM)
Baseline Manager
Yes
Diagnostic Tools
Yes
Full Transaction Diagnostics
No
Performance Control
Yes
Resource Management
Yes
Root-Cause Diagnosis
No
Server Performance
Yes
Trace Individual Transactions
No