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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Consolidate all your contacts, including individuals and organizations, into a single accessible location. Ensure your entire team has a unified view of this contact information by sharing it effectively. Maintain a record of your communication history through notes, messages, files, and photos, fostering collaboration among team members to address issues collectively. Manage and oversee deals from the initial interaction to the final payment, while also linking tasks and contacts for better organization. Analyze the reasons behind your successes and failures in previous deals. Collaborate with your team to assign and complete tasks, ensuring that nothing falls through the cracks. Monitor both pending and assigned tasks using shared calendars for better visibility. With smart email and in-app alerts, you'll be promptly informed of any significant developments. Centrium will keep you informed and engaged. Organize various tasks into milestones and projects, delegating specific responsibilities to different team members to enhance efficiency and ensure everyone remains updated. This streamlined approach not only improves productivity but also strengthens teamwork and communication across your organization.

Description

All updates, actions, and assignments related to the Case Investigation are communicated in real-time through in-app notifications or emails to all stakeholders, ensuring that everyone remains informed about the case's progress. The Case Investigation process is advanced as investigators and stakeholders provide off-the-record comments, fostering collaboration and collective problem-solving. Whenever a name is mentioned in any comments, the respective user or investigator is promptly notified via in-app alerts or emails. Task assignments can be allocated based on specific timelines to individuals or teams, with automated reminders sent to task owners as deadlines approach. Additionally, case data can be integrated with Google Maps to deliver geographic insights that enhance loss prevention strategies, offering a comprehensive overview of ongoing situations at various locations. Users can filter this geographical view by the number of cases or by specific case types, and for any identified high-risk areas, the system can pinpoint locations within a defined radius of “n” miles. This integration not only streamlines communication but also enhances the strategic approach to managing case investigations effectively.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Innodia

Founded

2011

Country

Poland

Website

centriumcrm.com

Vendor Details

Company Name

Contextine Solutions

Country

India

Website

contextine.com/case-management-2/

Product Features

CRM

Calendar/Reminder System
Call Logging
Document Storage
Email Marketing
Internal Chat Integration
Lead Scoring
Marketing Automation Integration
Mobile Access
Quotes / Proposals
Segmentation
Social Media Integration
Task Management
Territory Management

Product Features

Investigation Management

Contact Management
Data Management
Incident Management
Reporting & Statistics
Subject Profiles

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IMS

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