Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

CentreStack enhances workforce mobility by providing cloud file sharing and mobile access, while ensuring that security permissions and the user experience remain consistent with traditional file servers. By leveraging Active Directory and inheriting permissions, it seamlessly integrates the existing on-premise security of IT infrastructure with the flexibility of cloud mobility, making it an unparalleled solution. This platform not only transforms file servers to support productivity and collaboration for mobile workers using various devices like smartphones and tablets, but it also allows for the option to either upgrade an existing file server for mobile access or migrate data and security permissions to a chosen cloud environment. In both scenarios, CentreStack prioritizes a user-friendly file server experience, bolstered by improved usability, security measures, compliance standards, and data control. Furthermore, enterprises have the choice to uphold their security and compliance by retaining their data within on-premise file servers, without needing to engage in cloud replication, ensuring that they can maintain their established protocols and practices. This flexibility makes CentreStack a strategic asset in adapting to the evolving landscape of mobile workforce demands.

Description

Our cloud-based contact center platform seamlessly integrates with your current setup, offering sophisticated features designed to elevate the customer experience. Regardless of whether your operations focus on inbound, outbound, or a combination of both, our hosted solution equips your team with the essential tools to efficiently manage your contact center. An added advantage is that it eliminates the need for any infrastructure modifications or upgrades. The NuVoxx Cloud Contact Centre is compatible with your existing computers and telephones. Designed for organizations aiming to boost their contact center functionality, the NuVoxx Cloud Contact Centre (NC3) provides a comprehensive solution for both inbound and outbound communications, all while alleviating the burden of infrastructure deployment, management, and maintenance. This allows you to concentrate on delivering exceptional service to your customers.

API Access

Has API Yes 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS Identity and Access Management (IAM) Yes 
Active Directory Yes 
Amazon Web Services (AWS) Yes 
Cisco Duo Yes 
Dropbox Yes 
Google Authenticator Yes 
Google Drive Yes 
IBM MaaS360 Yes 
Ivanti Neurons for MDM Yes 
Microsoft 365 Yes 
Microsoft Azure Yes 
Microsoft OneDrive Yes 
Microsoft Outlook Yes 
Okta Yes 
Rackspace OpenStack Yes 

Integrations

AWS Identity and Access Management (IAM) No 
Active Directory No 
Amazon Web Services (AWS) No 
Cisco Duo No 
Dropbox No 
Google Authenticator No 
Google Drive No 
IBM MaaS360 No 
Ivanti Neurons for MDM No 
Microsoft 365 No 
Microsoft Azure No 
Microsoft OneDrive No 
Microsoft Outlook No 
Okta No 
Rackspace OpenStack No 

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

CentreStack

Founded

2008

Country

United States

Website

www.centrestack.com

Vendor Details

Company Name

NuVoxx

Country

Canada

Website

www.nc3.ca

Product Features

Disaster Recovery

Administration Policies No 
Bare-Metal Recovery No 
Encryption No 
Failover Testing No 
Flexible Data Capture No 
Multi-Platform Support No 
Multiple Data Type Support No 
Offline Storage No 

Remote Support

Diagnostic Tools No 
File Transfer No 
Live Chat No 
Real-time Chat No 
Remote Control No 
Screen Sharing No 
Session Recording No 
Session Transfer No 
Surveys & Feedback No 

Product Features

Call Center

Blended Call Center No 
Call Logging No 
Call Recording Yes 
Call Scripting No 
Campaign Management No 
Database No 
Escalation Management No 
IVR / Voice Recognition Yes 
Inbound Call Center Yes 
Manual Dialer No 
Outbound Call Center Yes 
Predictive Dialer No 
Progressive Dialer No 
Queue Management Yes 
Real-time Chat Yes 
Reporting/Analytics Yes 

Alternatives

Alternatives

Greenlight CRM Reviews

Greenlight CRM

Greenlight Innovation
Carbonite Reviews

Carbonite

OpenText