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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

CentreStack enhances workforce mobility by providing cloud file sharing and mobile access, while ensuring that security permissions and the user experience remain consistent with traditional file servers. By leveraging Active Directory and inheriting permissions, it seamlessly integrates the existing on-premise security of IT infrastructure with the flexibility of cloud mobility, making it an unparalleled solution. This platform not only transforms file servers to support productivity and collaboration for mobile workers using various devices like smartphones and tablets, but it also allows for the option to either upgrade an existing file server for mobile access or migrate data and security permissions to a chosen cloud environment. In both scenarios, CentreStack prioritizes a user-friendly file server experience, bolstered by improved usability, security measures, compliance standards, and data control. Furthermore, enterprises have the choice to uphold their security and compliance by retaining their data within on-premise file servers, without needing to engage in cloud replication, ensuring that they can maintain their established protocols and practices. This flexibility makes CentreStack a strategic asset in adapting to the evolving landscape of mobile workforce demands.

Description

Our cloud-based contact center platform seamlessly integrates with your current setup, offering sophisticated features designed to elevate the customer experience. Regardless of whether your operations focus on inbound, outbound, or a combination of both, our hosted solution equips your team with the essential tools to efficiently manage your contact center. An added advantage is that it eliminates the need for any infrastructure modifications or upgrades. The NuVoxx Cloud Contact Centre is compatible with your existing computers and telephones. Designed for organizations aiming to boost their contact center functionality, the NuVoxx Cloud Contact Centre (NC3) provides a comprehensive solution for both inbound and outbound communications, all while alleviating the burden of infrastructure deployment, management, and maintenance. This allows you to concentrate on delivering exceptional service to your customers.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

AWS Identity and Access Management (IAM)
Active Directory
Amazon Web Services (AWS)
Cisco Duo
Dropbox
Google Authenticator
Google Drive
IBM MaaS360
Ivanti Neurons for MDM
Microsoft 365
Microsoft Azure
Microsoft OneDrive
Microsoft Outlook
Okta
Rackspace OpenStack

Integrations

AWS Identity and Access Management (IAM)
Active Directory
Amazon Web Services (AWS)
Cisco Duo
Dropbox
Google Authenticator
Google Drive
IBM MaaS360
Ivanti Neurons for MDM
Microsoft 365
Microsoft Azure
Microsoft OneDrive
Microsoft Outlook
Okta
Rackspace OpenStack

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

CentreStack

Founded

2008

Country

United States

Website

www.centrestack.com

Vendor Details

Company Name

NuVoxx

Country

Canada

Website

www.nc3.ca

Product Features

Disaster Recovery

Administration Policies
Bare-Metal Recovery
Encryption
Failover Testing
Flexible Data Capture
Multi-Platform Support
Multiple Data Type Support
Offline Storage

Remote Support

Diagnostic Tools
File Transfer
Live Chat
Real-time Chat
Remote Control
Screen Sharing
Session Recording
Session Transfer
Surveys & Feedback

Product Features

Call Center

Blended Call Center
Call Logging
Call Recording
Call Scripting
Campaign Management
Database
Escalation Management
IVR / Voice Recognition
Inbound Call Center
Manual Dialer
Outbound Call Center
Predictive Dialer
Progressive Dialer
Queue Management
Real-time Chat
Reporting/Analytics

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