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Average Ratings 0 Ratings

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ease
features
design
support

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Description

Centercode is used by 1 in 4 Fortune 100 companies to bring their customers to product development. The Centercode Platform, which has 2 million users around the world, is the complete SaaS solution to collect and analyze targeted customer feedback. This helps to drive meaningful product improvements. Centercode is the only agile Customer Validation platform (CV), empowering teams to create flexible projects and maintain high user participation. It also allows them to quickly draw in continuous feedback to support rapid development. Its templates and automation for engagement help you to build a profiled community that will attract and select enthusiastic users to test your products. Centercode's flexible, in-depth reporting tools sync every component of your project so that you can create holistic status reports by simply clicking a button. Integrations with tools such as Jira, Salesforce, or Tableau allow you to seamlessly manage CV projects without having to switch between tools.

Description

Survicate helps product managers, researchers, and CX teams turn customer feedback into decisions they can actually act on. Run targeted surveys across web, mobile, email, and in-product triggered by user behavior and synced with your CRM, helpdesk, or product analytics stack. You get feedback in the right context, from the right people, at the right moment. Beyond surveys, Survicate pulls in feedback from 15+ sources: support tickets, call transcripts, App Store reviews, and more. AI automatically analyzes it all, surfaces patterns, and lets you ask direct questions about your data, with answers grounded in real customer responses, not guesswork. With 40+ native integrations including HubSpot, Salesforce, Intercom, Zendesk, Amplitude, and Slack, insights don't stay in a dashboard. They flow to the teams and tools that need them.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Salesforce
ActiveCampaign
Adobe Marketo Engage
Braze
Customer.io
Gong
Google Cloud BigQuery
Google Sheets
Intercom
Jira
Klaviyo
Mailchimp
Optimizely One
Pipedrive
Quickwork
Segment
SendGrid
Tableau
Woopra
Zoho Campaigns

Integrations

Salesforce
ActiveCampaign
Adobe Marketo Engage
Braze
Customer.io
Gong
Google Cloud BigQuery
Google Sheets
Intercom
Jira
Klaviyo
Mailchimp
Optimizely One
Pipedrive
Quickwork
Segment
SendGrid
Tableau
Woopra
Zoho Campaigns

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$56 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Centercode

Founded

2001

Country

United States

Website

www.centercode.com

Vendor Details

Company Name

Survicate

Founded

2013

Country

Poland

Website

survicate.com

Product Features

Software Testing

Automated Testing
Black-Box Testing
Dynamic Testing
Issue Tracking
Manual Testing
Quality Assurance Planning
Reporting / Analytics
Static Testing
Test Case Management
Variable Testing Methods
White-Box Testing

Product Features

Customer Feedback

Alerts / Notifications
Behavior Analytics
Bug Reports
Community Feedback Tools
Live Chat
Negative Feedback Management
Net Promoter Score (NPS)
Screenshot / Screen Capture
Surveys
User Testing Tools
Video Feedback
Visual Feedback Tools
Voice of the Customer (VoC)
Website Feedback

Customer Satisfaction

360 Degree Feedback
Analytics
Call Reporting
Complaint Monitoring
Feedback Collection
Survey Management

NPS

Survey

Custom Survey URLs
Data Analysis Tools
Email Marketing
Mobile Survey
Offline Response Collection
Paper Survey
Question Branching
Question Library
Site Intercept Survey
Skip Logic
Supports Audio / Images / Video

Alternatives

Alternatives

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