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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Centaur Travel Business Management System (TBMS) is crafted to address the daily operational needs of tour operators who provide a variety of travel options, including packaged tours, flexible itineraries, group trips, cruises, fly-drive services, and tailor-made packages. It is capable of handling the most rigorous demands in sales, marketing, call center operations, reservations, accounting, customer support, and back-office procedures, making it suitable for tour operators of any scale. With Centaur TBMS, businesses can effectively oversee customer interactions, enhancing both profitability and retention throughout the entire sales and service process. Additionally, the system's modules can seamlessly integrate with both existing and third-party systems, such as CRS and payment processors, allowing operators to implement the system in a cost-efficient manner while maximizing their current IT resources. Furthermore, all components of the platform can be accessed via any web browser, offering convenience and flexibility to users. This accessibility ensures that tour operators can manage their operations from virtually anywhere, adapting to the fast-paced nature of the travel industry.

Description

Maintaining consistent profitability amidst the swift transformations in the BSP/ticketing agent sector poses a significant challenge. To tackle this, it is essential to enhance service quality and implement effective monitoring systems. Additionally, increasing productivity, efficiency, and overall effectiveness is crucial. eBusinessoft provides a solution that optimizes sales force productivity by removing monotonous and routine tasks linked to customer management. By streamlining processes, accelerating the sales cycle, and offering real-time account insights, businesses can boost productivity while keeping costs low. Transitioning to automated sales force management allows for presetting customer markups and credit control within a centralized system. This approach not only aids in swiftly identifying customer needs but also ensures a comprehensive, unified view of each customer, ultimately leading to improved service and satisfaction. Consequently, embracing such advancements can significantly enhance competitiveness in the evolving market landscape.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Active Directory
Amazon RDS
Amazon S3
Amazon Web Services (AWS)
Converge
Google Cloud Platform
HubSpot Customer Platform
Jitterbit
Mailchimp
Microsoft Dynamics 365
Okta
Oracle PeopleSoft
PayPal
PayTrace
QuickBooks Online
Sabre Airport Management
Sage 50
Worldpay
Zapier

Integrations

Active Directory
Amazon RDS
Amazon S3
Amazon Web Services (AWS)
Converge
Google Cloud Platform
HubSpot Customer Platform
Jitterbit
Mailchimp
Microsoft Dynamics 365
Okta
Oracle PeopleSoft
PayPal
PayTrace
QuickBooks Online
Sabre Airport Management
Sage 50
Worldpay
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Centaur Systems

Founded

2000

Country

United States

Website

www.centaursystemsinc.com

Vendor Details

Company Name

eBusinessoft

Website

www.ebusinessoft.com

Product Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Product Features

Tour Operator

Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management

Alternatives

Alternatives

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