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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

The Centaur Travel Business Management System (TBMS) is crafted to address the daily operational needs of tour operators who provide a variety of travel options, including packaged tours, flexible itineraries, group trips, cruises, fly-drive services, and tailor-made packages. It is capable of handling the most rigorous demands in sales, marketing, call center operations, reservations, accounting, customer support, and back-office procedures, making it suitable for tour operators of any scale. With Centaur TBMS, businesses can effectively oversee customer interactions, enhancing both profitability and retention throughout the entire sales and service process. Additionally, the system's modules can seamlessly integrate with both existing and third-party systems, such as CRS and payment processors, allowing operators to implement the system in a cost-efficient manner while maximizing their current IT resources. Furthermore, all components of the platform can be accessed via any web browser, offering convenience and flexibility to users. This accessibility ensures that tour operators can manage their operations from virtually anywhere, adapting to the fast-paced nature of the travel industry.

Description

Meticulously crafted to oversee your business operations and manage resources, including activities, hotels, agents, and drivers, this system aims to enhance the overall efficiency of your processes, positioning your business for greater profitability and sustainable growth. It includes essential features that guide your transactions from Reservation to Dispatch, Fleet Management, and Final Accounts, providing workflow indicators at each step of the process. You can sell through various channels such as call centers, travel stores, external agencies, web services, and benefit from real-time integration with your website and credit card payment gateways. The system ensures Transaction Integrity and Audit Control, supported by an optimized database engine and highly configurable user access privileges for any screen. With a fully integrated central reservations system, you can efficiently serve clients, customers, and partners while managing back-office operations. We understand there may be unresolved issues or challenges you seek to address within your organization, and our solution is designed to help tackle those effectively. Ultimately, this system not only streamlines operations but also empowers your team to focus on strategic growth initiatives.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

Active Directory Yes 
Amazon RDS Yes 
Amazon S3 Yes 
Amazon Web Services (AWS) Yes 
Constant Contact Yes 
Converge Yes 
Google Cloud Platform Yes 
HubSpot CRM Yes 
HubSpot Customer Platform Yes 
Jitterbit Yes 
Microsoft Dynamics 365 Yes 
Oracle PeopleSoft Yes 
PayPal Yes 
PayTrace Yes 
QuickBooks Online Yes 
Sabre Airport Management Yes 
Sage 50 Yes 
Twilio Yes 
Worldpay Yes 
Zapier Yes 

Integrations

Active Directory No 
Amazon RDS No 
Amazon S3 No 
Amazon Web Services (AWS) No 
Constant Contact No 
Converge No 
Google Cloud Platform No 
HubSpot CRM No 
HubSpot Customer Platform No 
Jitterbit No 
Microsoft Dynamics 365 No 
Oracle PeopleSoft No 
PayPal No 
PayTrace No 
QuickBooks Online No 
Sabre Airport Management No 
Sage 50 No 
Twilio No 
Worldpay No 
Zapier No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$100 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) Yes 
In Person No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Centaur Systems

Founded

2000

Country

United States

Website

www.centaursystemsinc.com

Vendor Details

Company Name

SardonyxTMS

Founded

2004

Country

United States

Website

www.sardonyxtms.com

Product Features

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration Yes 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management Yes 
Reservations Management Yes 
Vendor Management Yes 
Website Management No 

Product Features

Tour Operator

Accommodation Booking Yes 
Activities Booking Yes 
Central Reservation System Yes 
Coach Booking Yes 
Custom Packages Yes 
Customer Management Yes 
GDS / OTA Integration No 
Itinerary Creation Yes 
Multi-Day Tours No 
Payment Processing Yes 
Price / Margin Management Yes 
Promotions Management Yes 
Quote Management No 
Reservations Management Yes 
Vendor Management Yes 
Website Management No 

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