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Description
The Centaur Travel Business Management System (TBMS) is crafted to address the daily operational needs of tour operators who provide a variety of travel options, including packaged tours, flexible itineraries, group trips, cruises, fly-drive services, and tailor-made packages. It is capable of handling the most rigorous demands in sales, marketing, call center operations, reservations, accounting, customer support, and back-office procedures, making it suitable for tour operators of any scale. With Centaur TBMS, businesses can effectively oversee customer interactions, enhancing both profitability and retention throughout the entire sales and service process. Additionally, the system's modules can seamlessly integrate with both existing and third-party systems, such as CRS and payment processors, allowing operators to implement the system in a cost-efficient manner while maximizing their current IT resources. Furthermore, all components of the platform can be accessed via any web browser, offering convenience and flexibility to users. This accessibility ensures that tour operators can manage their operations from virtually anywhere, adapting to the fast-paced nature of the travel industry.
Description
Roeville t4 is an advanced tour management and reservation platform created specifically for coach tour operators looking to manage bookings, customer communications, routing, and financial operations from a single system. Powered by the SAP Advantage Database Server, the software delivers the scalability, security, and performance required to support large passenger volumes and complex tour operations across the travel industry. The platform handles every stage of the customer journey, from initial enquiries and reservations to payment processing, documentation, reporting, and post-booking management. Integrated with Roeville’s WebRes e-commerce solution, t4 enables customers and travel agents to book holidays and excursions online using computers, smartphones, and tablet devices. The system includes extensive operational tools such as rooming lists, interchange routing, seat planning, hotel contracting, loyalty programs, voucher management, travel insurance handling, and marketing data extraction capabilities. Businesses can also generate financial reports, monitor sales activity in real time, process payments through multiple gateways, and integrate with Sage accounting systems for improved financial management. t4 supports multi-brand and multi-branch operations, allowing companies to manage different business units from one centralized environment while maintaining separate branding and merchant accounts. The software also features a comprehensive audit trail, automated scheduling tools, SMS and email marketing integrations, and advanced routing applications for operational planning. Users benefit from customizable reporting tools and SQL-based data extraction features that make it easier to analyze booking trends, customer history, and business performance.
API Access
Has API
API Access
Has API
Integrations
ActiveCampaign
Amazon S3
Amazon Web Services (AWS)
Authorize.Net
Constant Contact
Converge
Google Cloud Platform
HubSpot CRM
Jitterbit
Mailchimp
Integrations
ActiveCampaign
Amazon S3
Amazon Web Services (AWS)
Authorize.Net
Constant Contact
Converge
Google Cloud Platform
HubSpot CRM
Jitterbit
Mailchimp
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Centaur Systems
Founded
2000
Country
United States
Website
www.centaursystemsinc.com
Vendor Details
Company Name
Roeville Computer Systems
Website
www.roeville.com
Product Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
Product Features
Tour Operator
Accommodation Booking
Activities Booking
Central Reservation System
Coach Booking
Custom Packages
Customer Management
GDS / OTA Integration
Itinerary Creation
Multi-Day Tours
Payment Processing
Price / Margin Management
Promotions Management
Quote Management
Reservations Management
Vendor Management
Website Management
