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Average Ratings 0 Ratings

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Description

Cenntrax is an enterprise transportation management system designed for compliance-driven courier, delivery, and logistics teams. It brings together dispatch management, load tracking, customer management, carrier management, accounting, invoicing, and driver communication in one platform. The software includes three connected products: an agent dashboard for internal operations, a client portal for customer self-service, and a mobile driver app for field updates. Dispatchers and administrators can create loads, assign carriers, manage price plans, track settlements, generate invoices, and configure more than 40 operational settings. Drivers can use the iOS and Android app to scan barcodes, share GPS locations, capture electronic signatures, upload photos, and send real-time delivery confirmations. Customers can track shipments, query orders, manage inbound deliveries, view routes, and access delivery information without contacting support. Cenntrax gives each business its own dedicated AWS-based cloud setup, helping keep company data private, backed up, and configured around its specific rules and branding. The platform also supports compliance controls, audit trails, role-based access, secure logins, and enterprise-grade options such as SOC 2, HIPAA, PIPEDA, GxP, NIST, and cold chain monitoring. By combining logistics operations, customer visibility, driver tools, and dedicated infrastructure, Cenntrax helps delivery companies improve efficiency, accountability, and service transparency.

Description

Timworks stands out as the premier client support and communication application designed to make customer support a breeze, featuring secure audit trails and unlimited client access. With its seamless integration into your favorite tools, Timworks enhances your workflow, allowing you to operate more swiftly and effectively. You can effortlessly send invoices directly from the chat to platforms like Dext or HubDoc in mere moments. Rest assured that your clients' data is protected with Timworks, which is fully compliant with GDPR standards, ensuring you're always prepared for audits while safeguarding sensitive information. Say goodbye to endless email exchanges; our real-time communication feature not only demonstrates your commitment to clients but also enables you to address their inquiries within seconds. By simply adding a colleague to the relevant client accounts, you can enjoy some much-needed downtime. Additionally, your clients will benefit from the support of our ChatGPT-powered assistant, which is equipped to handle inquiries and questions, ultimately saving you valuable hours each week and enhancing overall productivity. With Timworks, both you and your clients are set to experience a significant boost in efficiency and satisfaction.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AutoEntry No 
ChatGPT No 
Datamolino No 
Dext Commerce No 
Fleet Complete Yes 
Geotab Yes 
Hubdoc No 
QuickBooks Accountants Yes 
Samsara Yes 
Slack No 
Xero No 

Integrations

AutoEntry Yes 
ChatGPT Yes 
Datamolino Yes 
Dext Commerce Yes 
Fleet Complete No 
Geotab No 
Hubdoc Yes 
QuickBooks Accountants No 
Samsara No 
Slack Yes 
Xero Yes 

Pricing Details

$2500/month
Free Trial Yes 
Free Version No 

Pricing Details

$63.84 per month
Free Trial Yes 
Free Version Yes 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows No 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Vendor Details

Company Name

Cenntrax

Founded

2021

Country

Canada

Website

cenntrax.com

Vendor Details

Company Name

Timworks

Country

United Kingdom

Website

www.timworks.com

Product Features

Logistics

3PL Yes 
Barcoding / RFID Yes 
CRM Yes 
Container Tracking Yes 
Cross Docking Yes 
Fleet Management Yes 
Inventory Management Yes 
Order Management Yes 
Purchasing Yes 
Scheduling Yes 
Shipping Management Yes 
Transportation Management Yes 

Transportation Management

Billing & Invoicing Yes 
Carrier Management Yes 
Customer Management Yes 
Dispatch Management Yes 
Driver Management Yes 
Fleet / Equipment Management Yes 
Load Management Yes 
Order Management Yes 
Quotes / Estimates Yes 
Routing Yes 
Scheduling Yes 
Shipment Management Yes 

Product Features

Customer Service

Alerts / Escalation No 
Appointment Management No 
Call Center Management No 
Email Management No 
Knowledge Base No 
Live Chat No 
Performance Metrics No 
Queue Management No 
Self Service Portal No 
Social Media Integration No 
Surveys & Feedback No 
Virtual Assistant No 
Workflow Management No 

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