Average Ratings 1 Rating
Average Ratings 0 Ratings
Description
Cenntrax is an enterprise transportation management system designed for compliance-driven courier, delivery, and logistics teams. It brings together dispatch management, load tracking, customer management, carrier management, accounting, invoicing, and driver communication in one platform. The software includes three connected products: an agent dashboard for internal operations, a client portal for customer self-service, and a mobile driver app for field updates. Dispatchers and administrators can create loads, assign carriers, manage price plans, track settlements, generate invoices, and configure more than 40 operational settings. Drivers can use the iOS and Android app to scan barcodes, share GPS locations, capture electronic signatures, upload photos, and send real-time delivery confirmations. Customers can track shipments, query orders, manage inbound deliveries, view routes, and access delivery information without contacting support. Cenntrax gives each business its own dedicated AWS-based cloud setup, helping keep company data private, backed up, and configured around its specific rules and branding. The platform also supports compliance controls, audit trails, role-based access, secure logins, and enterprise-grade options such as SOC 2, HIPAA, PIPEDA, GxP, NIST, and cold chain monitoring. By combining logistics operations, customer visibility, driver tools, and dedicated infrastructure, Cenntrax helps delivery companies improve efficiency, accountability, and service transparency.
Description
Timworks stands out as the premier client support and communication application designed to make customer support a breeze, featuring secure audit trails and unlimited client access. With its seamless integration into your favorite tools, Timworks enhances your workflow, allowing you to operate more swiftly and effectively. You can effortlessly send invoices directly from the chat to platforms like Dext or HubDoc in mere moments. Rest assured that your clients' data is protected with Timworks, which is fully compliant with GDPR standards, ensuring you're always prepared for audits while safeguarding sensitive information. Say goodbye to endless email exchanges; our real-time communication feature not only demonstrates your commitment to clients but also enables you to address their inquiries within seconds. By simply adding a colleague to the relevant client accounts, you can enjoy some much-needed downtime. Additionally, your clients will benefit from the support of our ChatGPT-powered assistant, which is equipped to handle inquiries and questions, ultimately saving you valuable hours each week and enhancing overall productivity. With Timworks, both you and your clients are set to experience a significant boost in efficiency and satisfaction.
API Access
Has API
No
API Access
Has API
No
Integrations
AutoEntry
No
ChatGPT
No
Datamolino
No
Dext Commerce
No
Fleet Complete
Yes
Geotab
Yes
Hubdoc
No
QuickBooks Accountants
Yes
Samsara
Yes
Slack
No
Integrations
AutoEntry
Yes
ChatGPT
Yes
Datamolino
Yes
Dext Commerce
Yes
Fleet Complete
No
Geotab
No
Hubdoc
Yes
QuickBooks Accountants
No
Samsara
No
Slack
Yes
Pricing Details
$2500/month
Free Trial
Yes
Free Version
No
Pricing Details
$63.84 per month
Free Trial
Yes
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
Yes
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cenntrax
Founded
2021
Country
Canada
Website
cenntrax.com
Vendor Details
Company Name
Timworks
Country
United Kingdom
Website
www.timworks.com
Product Features
Logistics
3PL
Yes
Barcoding / RFID
Yes
CRM
Yes
Container Tracking
Yes
Cross Docking
Yes
Fleet Management
Yes
Inventory Management
Yes
Order Management
Yes
Purchasing
Yes
Scheduling
Yes
Shipping Management
Yes
Transportation Management
Yes
Transportation Management
Billing & Invoicing
Yes
Carrier Management
Yes
Customer Management
Yes
Dispatch Management
Yes
Driver Management
Yes
Fleet / Equipment Management
Yes
Load Management
Yes
Order Management
Yes
Quotes / Estimates
Yes
Routing
Yes
Scheduling
Yes
Shipment Management
Yes
Product Features
Customer Service
Alerts / Escalation
No
Appointment Management
No
Call Center Management
No
Email Management
No
Knowledge Base
No
Live Chat
No
Performance Metrics
No
Queue Management
No
Self Service Portal
No
Social Media Integration
No
Surveys & Feedback
No
Virtual Assistant
No
Workflow Management
No