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Description
Cenntrax is an enterprise transportation management system designed for compliance-driven courier, delivery, and logistics teams. It brings together dispatch management, load tracking, customer management, carrier management, accounting, invoicing, and driver communication in one platform. The software includes three connected products: an agent dashboard for internal operations, a client portal for customer self-service, and a mobile driver app for field updates. Dispatchers and administrators can create loads, assign carriers, manage price plans, track settlements, generate invoices, and configure more than 40 operational settings. Drivers can use the iOS and Android app to scan barcodes, share GPS locations, capture electronic signatures, upload photos, and send real-time delivery confirmations. Customers can track shipments, query orders, manage inbound deliveries, view routes, and access delivery information without contacting support. Cenntrax gives each business its own dedicated AWS-based cloud setup, helping keep company data private, backed up, and configured around its specific rules and branding. The platform also supports compliance controls, audit trails, role-based access, secure logins, and enterprise-grade options such as SOC 2, HIPAA, PIPEDA, GxP, NIST, and cold chain monitoring. By combining logistics operations, customer visibility, driver tools, and dedicated infrastructure, Cenntrax helps delivery companies improve efficiency, accountability, and service transparency.
Description
Timworks stands out as the premier client support and communication application designed to make customer support a breeze, featuring secure audit trails and unlimited client access. With its seamless integration into your favorite tools, Timworks enhances your workflow, allowing you to operate more swiftly and effectively. You can effortlessly send invoices directly from the chat to platforms like Dext or HubDoc in mere moments. Rest assured that your clients' data is protected with Timworks, which is fully compliant with GDPR standards, ensuring you're always prepared for audits while safeguarding sensitive information. Say goodbye to endless email exchanges; our real-time communication feature not only demonstrates your commitment to clients but also enables you to address their inquiries within seconds. By simply adding a colleague to the relevant client accounts, you can enjoy some much-needed downtime. Additionally, your clients will benefit from the support of our ChatGPT-powered assistant, which is equipped to handle inquiries and questions, ultimately saving you valuable hours each week and enhancing overall productivity. With Timworks, both you and your clients are set to experience a significant boost in efficiency and satisfaction.
API Access
Has API
API Access
Has API
Integrations
AutoEntry
ChatGPT
Datamolino
Dext Commerce
Fleet Complete
Geotab
Hubdoc
QuickBooks Accountants
Samsara
Slack
Integrations
AutoEntry
ChatGPT
Datamolino
Dext Commerce
Fleet Complete
Geotab
Hubdoc
QuickBooks Accountants
Samsara
Slack
Pricing Details
$2500/month
Free Trial
Free Version
Pricing Details
$63.84 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cenntrax
Founded
2021
Country
Canada
Website
cenntrax.com
Vendor Details
Company Name
Timworks
Country
United Kingdom
Website
www.timworks.com
Product Features
Logistics
3PL
Barcoding / RFID
CRM
Container Tracking
Cross Docking
Fleet Management
Inventory Management
Order Management
Purchasing
Scheduling
Shipping Management
Transportation Management
Transportation Management
Billing & Invoicing
Carrier Management
Customer Management
Dispatch Management
Driver Management
Fleet / Equipment Management
Load Management
Order Management
Quotes / Estimates
Routing
Scheduling
Shipment Management
Product Features
Customer Service
Alerts / Escalation
Appointment Management
Call Center Management
Email Management
Knowledge Base
Live Chat
Performance Metrics
Queue Management
Self Service Portal
Social Media Integration
Surveys & Feedback
Virtual Assistant
Workflow Management