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Description
Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back.
Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight.
• Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings
• Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more
• Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more
• Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications
• Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation
Description
impact.com/advocate is a powerful loyalty and rewards platform that has revolutionized the way companies market to their customers. Some of the most innovative and fastest-growing brands in the world use impact.com/advocate to reward their customers, build loyalty communities, and accelerate revenue.
Impact.com/advocate allows you to reward your customers in-app or out-of-app for any behavior. Then empower them to grow your customer base by referring others.
Our rewards engine allows you to set unique conditions for earning rewards, create reward levels, and offer different rewards in order to create a custom program. Native integrations, enterprise security, fraud detection and multilingual support give you the power to grow with you.
API Access
Has API
No
API Access
Has API
Yes
Screenshots View All
No images available
Integrations
Cenium
Yes
FortuneNext
Yes
GuestRevu
Yes
HiRUM PMS
Yes
Hotello
Yes
HubSpot Marketing Hub
No
IQware
Yes
Infor HMS
Yes
Kaleris
Yes
Maestro PMS
Yes
Integrations
Cenium
No
FortuneNext
No
GuestRevu
No
HiRUM PMS
No
Hotello
No
HubSpot Marketing Hub
Yes
IQware
No
Infor HMS
No
Kaleris
No
Maestro PMS
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
Yes
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
www.cendyn.com/loyalty/
Vendor Details
Company Name
impact.com
Founded
2015
Country
United States
Website
impact.com/advocate
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Product Features
Advocacy
Advocate Management
Yes
Campaign Management
Yes
Customer Advocacy
Yes
Event Triggered Actions
Yes
Forms Management
Yes
Legislation Tracking
No
Petition Management
No
Political Advocacy
No
Rewards Program
Yes
Social Engagement
Yes
Affiliate
Affiliate Management
Yes
Affiliate Tracking
Yes
Banner Management
Yes
Commission Management
Yes
Contest Management
Yes
Coupon Management
Yes
Email / Newsletter Communication
Yes
Fraud Detection
Yes
Multi Level Marketing (MLM)
No
Multi-Language
Yes
Social Sharing
Yes
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
No
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Influencer Marketing
CRM
Yes
Campaign Management
Yes
Faceted Search / Filtering
Yes
Influencer Discovery
No
Payment Tracking
Yes
ROI Tracking
Yes
Social Media Monitoring
Yes
Loyalty Management
CRM
Yes
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
Yes
Loyalty Card System
No
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
White Label
No
Referral
Affiliate Marketing
Yes
Campaign Management
Yes
Contact Management
Yes
Employee Referral Management
Yes
Feedback Management
Yes
Lead Engagement
Yes
Loyalty Program
Yes
Referral Tracking
Yes
Rewards Management
Yes
Reputation Management
Campaign Management
Yes
Gamification
Yes
Response Management
No
Review Generation
No
Review Monitoring
Yes
Sentiment Analysis
No
Social Media Metrics
No
Social Media Monitoring
Yes
White Label
No
