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Description
Put your guests at the heart of what you do and reward them with uniquely personalized experiences that keep them coming back.
Cendyn’s comprehensive Cendyn Loyalty solution, powered by our award-winning content management system (CMS), enables you to manage your own content, images and offers. Effectively run and maintain all aspects of a loyalty program for any type of hotel or brand. Create memorable experiences with multiple program types supported including stay, nights, recognition, birthday and surprise and delight.
• Unleash the power of CMS: Control and manage content, images and offers with a robust CMS to drive adoption, engagement and direct bookings
• Personalized member portal: Members can log in with social media credentials to view loyalty status, redeem rewards, receive bespoke offers and more
• Right reward, right moment: Recognize members with personalized awards using points, vouchers, touchless gift cards and more
• Personalized offers: Deliver customized, dynamic multi-language communications, personalized offers, member rates and reward notifications
• Flexible loyalty solutions: A flexible tier structure and rules engine offers member-exclusive earning opportunities and segmentation
Description
In the current landscape of fierce competition, consumers have an abundance of options at their fingertips. This multitude of choices can easily lead customers to seek alternatives unless businesses prioritize their retention strategies. Savvy companies are beginning to understand the critical role that customer loyalty plays, yet this vital component of marketing is often neglected. Many organizations may lack the know-how to cultivate loyalty effectively, but we have the expertise to guide them, having successfully navigated this terrain for years. It is essential for businesses to understand not only what prompts customers to make initial purchases but also what motivates them to return. Balancing customer acquisition with retention is crucial; if your company places too much emphasis on attracting new clients at the expense of existing ones, you might be overlooking a significant opportunity for growth. Indeed, the strategy for fostering loyalty can vary greatly from one business to another. For this reason, we strongly advocate for the development of a tailored loyalty program that aligns perfectly with your unique needs and objectives. By doing so, you can ensure that your business not only survives but thrives in a competitive market.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Integrations
Clarabridge
Yes
Clock PMS+
Yes
Frontdesk Anywhere
Yes
Google Ads
Yes
IQware
Yes
Infor HMS
Yes
Mews
Yes
Mitel Teamwork
Yes
Opera
Yes
Oracle Cloud Infrastructure
Yes
Integrations
Clarabridge
No
Clock PMS+
No
Frontdesk Anywhere
No
Google Ads
No
IQware
No
Infor HMS
No
Mews
No
Mitel Teamwork
No
Opera
No
Oracle Cloud Infrastructure
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Cendyn
Founded
1996
Country
United States
Website
www.cendyn.com/loyalty/
Vendor Details
Company Name
The JAY Group
Founded
1999
Country
United States
Website
www.loyalty-leaders.com
Product Features
Customer Loyalty
CRM
No
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
No
Gift Card System
Yes
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes
Product Features
Customer Loyalty
CRM
Yes
Corporate Memberships
No
Customer Activity Tracking
Yes
Discount Management
Yes
Gift Card System
No
Loyalty Card System
Yes
Member Portal
Yes
Membership Management
Yes
No-Card Loyalty System
Yes
Referral Tracking
Yes
Rewards Management
Yes