Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
Cedri functions as an AI receptionist tailored specifically for small businesses in Canada, operating around the clock to handle calls in both English and French, while simultaneously securing appointments for callers without the need to leave a message. This service provides you with a local Canadian phone number where customers can easily schedule, modify, or cancel appointments, inquire about services, operating hours, and pricing, and can even be directed to a human representative when necessary. Both you and your clients receive a text message confirmation, and returning callers are promptly recognized for a personalized experience.
Cedri is pre-configured for various industries, boasting templates for over 100 different types of businesses, including but not limited to plumbing services, dental offices, hair salons, and dining establishments, using the specific terminology that resonates with your customers. Each call is documented with a summary and a complete transcript accessible via iPhone and Android applications, as well as through a web platform, ensuring all communications are easily retrievable. Additionally, your bookings can seamlessly sync with Google Calendar and Outlook in beta, with all transcripts and appointment records securely stored within Canada’s borders.
The service is offered at a competitive rate of CA$18.99 per month, which includes up to 30 answered calls, eliminating per-minute fees and contractual obligations for users. It’s an efficient solution to enhance customer engagement and streamline appointment management for businesses of all sizes.
Description
FirstVoice AI offers a cloud-based AI receptionist tailored for small and medium-sized enterprises that need to manage incoming calls during off-hours. This service efficiently addresses business calls, responds to frequent inquiries, takes messages, prioritizes urgent requests, and can transfer calls as per the chosen plan. Additionally, it is capable of managing appointments—booking, rescheduling, or canceling—through integration with various calendars and industry-specific systems, while also providing call summaries via text messages or emails. Notably, its unique speed-to-lead feature allows for prompt callbacks to new inquiries originating from supported web forms and social media leads. FirstVoice collaborates with clients to configure and test call scripts and integrations, ensuring that ongoing updates to scripts are also provided. Primarily targeting businesses in New Zealand, it serves a diverse range of sectors, including trades, clinics, salons, hospitality, and professional services. The range of integrations and functionalities depends on the connected systems and plans, with advanced software connections and lead follow-up features available for qualifying plans, enhancing overall customer service efficiency.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
Calendly
No
Cliniko
No
Fergus
No
Google Calendar
No
HubSpot CRM
No
Microsoft 365
No
ServiceM8
No
Integrations
Calendly
Yes
Cliniko
Yes
Fergus
Yes
Google Calendar
Yes
HubSpot CRM
Yes
Microsoft 365
Yes
ServiceM8
Yes
Pricing Details
$18.99 CAD/month
Free Trial
No
Free Version
No
Pricing Details
$297 NZ/month
Starter: NZ$297 per month for 200 minutes (about 65 calls), one team calendar, and 100 SMS booking confirmations. Setup is included; plans are month-to-month with no lock-in contract. Prices are in NZD; no GST is added. Extra minutes are NZ$0.65 each.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
Yes
iPad App
No
Android App
Yes
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cedri Inc.
Founded
2026
Country
Canada
Website
cedri.ca
Vendor Details
Company Name
Digital Waves
Country
New Zealand
Website
www.firstvoice.co.nz