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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Cebod Telecom is a market leader in affordable business VoIP plans. Cebod Telecom is the best provider for a quality VoIP system that's affordable. Cebod Telecom offers a state of the art Pay-Per-Line business telephone system. This service is revolutionary because businesses will pay per line rather than pay-per-user VoIP services. It also gives businesses access to Cebod Telecom’s highly-respected quality telephone systems. The company also offers all-inclusive 50+ premium IP PBX and dial tones features such as music on hold, voicemail forwarding, voicemail e-fax, and SMS through their VoIP services. Cebod Telecom offers phone plans that are both metered or unmetered, which can be used for any type of business. Each phone plan offers many benefits, including high call quality, unlimited user extensions and unlimited calling within the USA and Canada. You can also get free IOS and android phone apps to manage your phone system and communicate with others.

Description

Cool Telecom offers a cloud-based phone system tailored for businesses of all sizes, featuring a versatile interface that integrates CRM and Helpdesk functionalities to boost sales and enhance communication for support teams. Clients can quickly acquire phone numbers from over 50 countries, adjust their workforce according to seasonal demands, and benefit from comprehensive insights via real-time analytics. The platform is accessible on any device, allowing users to make and receive calls from virtually anywhere. With the multifunction app from Cool Telecom, users can efficiently manage call routing based on IVR choices, agent expertise, time zones, and other criteria, all facilitated by a user-friendly dashboard. Additionally, the platform provides advanced, real-time analytics regarding agent and team performance, enabling monitoring through a live feed and allowing data cross-referencing with existing CRM systems for deeper insights and opportunities for enhancement. This functionality ensures that businesses not only remain connected but also continuously improve their customer service and operational efficiency.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial Yes 
Free Version No 

Pricing Details

€10 per month
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App Yes 
iPad App Yes 
Android App Yes 
Windows Yes 
Mac Yes 
Linux Yes 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support No 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

Cebod Telecom

Founded

2015

Country

United States

Website

cebodtelecom.com

Vendor Details

Company Name

Cool Telecom

Founded

2021

Country

France

Website

www.cool-telecom.com

Product Features

Business Phone Systems

Call Logging Yes 
Call Monitoring Yes 
Call Recording Yes 
Call Routing Yes 
Employee Directory Yes 
IVR / Voice Recognition Yes 
Mobile Access Yes 
Virtual Call Center Yes 
Web Conferencing Yes 

Business VoIP

Call Parking Yes 
Call Recording Yes 
Contact Management Yes 
Encryption Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Unified Communications Yes 
Voice Quality Enhancement Yes 

Cloud PBX

Call Recording Yes 
Call Routing Yes 
IVR / Voice Recognition Yes 
Ring Groups Yes 
SIP Trunking Yes 
Virtual Extensions Yes 
Web Conferencing No 

SIP Trunk

Automatic Fail-over Routing No 
Call Data Records No 
Caller ID No 
Disaster Recovery No 
International Numbers No 
Multiple DID Options No 
PSTN Forwarding No 
Toll-Free Numbers No 
e911 No 

Product Features

Business Phone Systems

Call Logging No 
Call Monitoring No 
Call Recording No 
Call Routing No 
Employee Directory No 
IVR / Voice Recognition No 
Mobile Access No 
Virtual Call Center No 
Web Conferencing No 

Business VoIP

Call Parking No 
Call Recording No 
Contact Management No 
Encryption No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Unified Communications No 
Voice Quality Enhancement No 

Cloud PBX

Call Recording No 
Call Routing No 
IVR / Voice Recognition No 
Ring Groups No 
SIP Trunking No 
Virtual Extensions No 
Web Conferencing No 

Alternatives

Alternatives