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Average Ratings 0 Ratings
Description
Caseload Manager stands out as a premier cloud-based solution for managing caseloads in mediation, ombuds, family, and human services sectors. Our team collaborates with you to customize Caseload Manager, ensuring it aligns perfectly with your specific case and data management requirements. We offer a comprehensive package at a fixed cost, which encompasses consultation, training, ongoing support, and detailed reporting. All essential services are bundled together—training, continuous support, backups, system enhancements, and more—so you have everything you need at your fingertips. Authorized users can conveniently access their case data from any location and device, enhancing efficiency and accountability in managing staff and resources. With Caseload Manager, you benefit from round-the-clock availability, automated hourly backups, and timely updates. This scalable platform allows you to oversee an unlimited number of cases, staff, and panel members seamlessly. Ultimately, Caseload Manager serves as your all-in-one solution for effective case management, ensuring that you have all necessary components included at a single, clear price, along with ongoing consultation, training, and support to help you succeed.
Description
Vast Edge offers a cloud-based Online Dispute Resolution (ODR) software that facilitates the efficient handling of a variety of conflicts, such as those arising in consumer settings, e-commerce, family issues, workplace disputes, and landlord-tenant disagreements. This innovative platform employs a hybrid model that merges traditional human mediation with cutting-edge AI automation, fostering both adaptability and affordability. Participants can connect through remote communication channels, including chat and video calls, with either human mediators or AI-driven systems. The software ensures that courts maintain oversight, enabling judicial monitoring and intervention in the dispute resolution process when necessary. Sensitive dispute information is securely shared, with access strictly limited to the relevant parties and authorized experts, thereby prioritizing confidentiality. Vast Edge's ODR software also features round-the-clock real-time customer support for mediation, negotiation, and evaluation services. Furthermore, it allows users to file claims at no charge and offers customized expert guidance tailored to meet their unique requirements, ensuring a comprehensive support system for all involved. In addition, the platform’s user-friendly interface makes it easy for individuals to navigate through the dispute resolution process effectively.
API Access
Has API
API Access
Has API
Integrations
Amazon Web Services (AWS)
Google Cloud Platform
Microsoft 365
Microsoft Azure
Oracle Cloud Infrastructure
SAP Cloud Platform
SAP S/4HANA
SAS Analytics Pro
Workday HCM
Integrations
Amazon Web Services (AWS)
Google Cloud Platform
Microsoft 365
Microsoft Azure
Oracle Cloud Infrastructure
SAP Cloud Platform
SAP S/4HANA
SAS Analytics Pro
Workday HCM
Pricing Details
$59 per month
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Resourceful Internet Solutions
Founded
1996
Country
United States
Website
www.caseloadmanager.com
Vendor Details
Company Name
Vast Edge
Founded
2004
Country
United States
Website
vastedge.com/online-dispute-resolution-software
Product Features
Legal Case Management
Billing Management
Calendar Management
Case Notes
Client Management
Communication Tracking
Conflict Management
Corporations
Court Management
Discovery Management
Docket Management
Document Management
Expense Tracking
Government
Law Firms
Records Management
Task Management
Time Tracking
Trust Accounting