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Description
Tailored specifically for organizations that interact directly with clients, this system allows for the customization of billing and payment structures to align with the distinct requirements of each entity. You can adjust and establish billing rates for various intervals and payment deadlines. Additionally, it facilitates the setup and monitoring of overdue contract and loan payment agreements with clients. The system is also capable of generating penalties or service orders while providing printed notices for delinquencies and service interruptions. Customer Inquiry enables access to comprehensive information about clients, locations, meters, deposits, billing, contracts, loans, and historical data. To streamline the management of real and personal property taxes and their associated payments, Property Tax Collection offers a simplified solution. With advanced scalability, this module can effectively cater to the diverse demands of any organization, and its master property control feature enhances the efficiency of managing interactions across multiple tax collection procedures. This robust system ensures that organizations can maintain accurate financial records while fostering better relationships with their customers.
Description
SERVICE SYSTEM - a newly developed loan software designed for Windows featuring a user-friendly graphical interface for point-and-click functionality, which includes tools for calculating interest based on both fixed and variable rates, generating customer statements, processing payments, managing aged receivables, and providing delinquency reports alongside customer notifications. Additionally, it offers features for notes and comments with follow-up triggers, as well as detailed collection reports and inquiry displays, ensuring that users have access to a complete loan account history from inception to payoff. The software also facilitates payoff worksheet calculations that account for prepayment penalties, assesses late charges, manages payment reversals, and generates 1098 tax forms, while enabling investor tracking with distribution payments and 1099 tax forms. Moreover, it seamlessly interfaces with loan origination systems, general ledger software, Excel spreadsheets, report writers, and custom applications, while supporting Credit Bureau reporting in the standard metro2 format. An ACH interface is included for automatic deposit of payments, and users can create customized, professional-grade color forms incorporating the company logo, remittance address, and contact phone number. Overall, this comprehensive software solution streamlines the loan management process for financial institutions.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
No
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
Yes
Mac
Yes
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
Yes
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Caselle
Founded
1978
Country
United States
Website
www.caselle.com/utility-management/
Vendor Details
Company Name
Twenty-First Century
Country
United States
Website
www.21stcenturycompany.com
Product Features
Utility Billing
ACH Payment Processing
No
Account Management
Yes
Billing & Invoicing
Yes
Cable
No
Collections Management
No
Customer Management
Yes
Electricity
No
Meter Management
Yes
Metered Billing
Yes
Move In / Move Out
No
Natural Gas
No
Non-Metered Billing
Yes
Online Payment Processing
Yes
Penalty / Cut-Off Processing
Yes
Rate Management
Yes
Service Call Management
Yes
Trash
No
Water
No
Work Order Management
Yes
Product Features
Loan Servicing
Accounting Management
No
Amortization Schedule
No
Application Management
No
Auto Loans
Yes
Automatic Funds Distribution
No
Business Loans
Yes
Collateral Tracking
No
Collections Management
No
Compliance Management
No
Construction Loans
Yes
Customer Database
Yes
Fee Management
No
Investor Management
Yes
Loan Processing
Yes
Student Loans
Yes