Average Ratings 1 Rating

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ease
features
design
support

Average Ratings 0 Ratings

Total
ease
features
design
support

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Description

Tailored specifically for organizations that interact directly with clients, this system allows for the customization of billing and payment structures to align with the distinct requirements of each entity. You can adjust and establish billing rates for various intervals and payment deadlines. Additionally, it facilitates the setup and monitoring of overdue contract and loan payment agreements with clients. The system is also capable of generating penalties or service orders while providing printed notices for delinquencies and service interruptions. Customer Inquiry enables access to comprehensive information about clients, locations, meters, deposits, billing, contracts, loans, and historical data. To streamline the management of real and personal property taxes and their associated payments, Property Tax Collection offers a simplified solution. With advanced scalability, this module can effectively cater to the diverse demands of any organization, and its master property control feature enhances the efficiency of managing interactions across multiple tax collection procedures. This robust system ensures that organizations can maintain accurate financial records while fostering better relationships with their customers.

Description

SERVICE SYSTEM - a newly developed loan software designed for Windows featuring a user-friendly graphical interface for point-and-click functionality, which includes tools for calculating interest based on both fixed and variable rates, generating customer statements, processing payments, managing aged receivables, and providing delinquency reports alongside customer notifications. Additionally, it offers features for notes and comments with follow-up triggers, as well as detailed collection reports and inquiry displays, ensuring that users have access to a complete loan account history from inception to payoff. The software also facilitates payoff worksheet calculations that account for prepayment penalties, assesses late charges, manages payment reversals, and generates 1098 tax forms, while enabling investor tracking with distribution payments and 1099 tax forms. Moreover, it seamlessly interfaces with loan origination systems, general ledger software, Excel spreadsheets, report writers, and custom applications, while supporting Credit Bureau reporting in the standard metro2 format. An ACH interface is included for automatic deposit of payments, and users can create customized, professional-grade color forms incorporating the company logo, remittance address, and contact phone number. Overall, this comprehensive software solution streamlines the loan management process for financial institutions.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based No 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac Yes 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Caselle

Founded

1978

Country

United States

Website

www.caselle.com/utility-management/

Vendor Details

Company Name

Twenty-First Century

Country

United States

Website

www.21stcenturycompany.com

Product Features

Utility Billing

ACH Payment Processing No 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management No 
Customer Management Yes 
Electricity No 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash No 
Water No 
Work Order Management Yes 

Product Features

Loan Servicing

Accounting Management No 
Amortization Schedule No 
Application Management No 
Auto Loans Yes 
Automatic Funds Distribution No 
Business Loans Yes 
Collateral Tracking No 
Collections Management No 
Compliance Management No 
Construction Loans Yes 
Customer Database Yes 
Fee Management No 
Investor Management Yes 
Loan Processing Yes 
Student Loans Yes 

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