Caselle Utility Reviews

Caselle Utility

2.0 out of 5 stars

Average Ratings 1 Rating

Total 2 out of 5 stars
ease 2 out of 5 stars
features 3 out of 5 stars
design 2 out of 5 stars
support 5 out of 5 stars

Average Ratings 0 Ratings

Total 0 out of 5 stars
ease 0 out of 5 stars
features 0 out of 5 stars
design 0 out of 5 stars
support 0 out of 5 stars

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Description

Tailored specifically for organizations that interact directly with clients, this system allows for the customization of billing and payment structures to align with the distinct requirements of each entity. You can adjust and establish billing rates for various intervals and payment deadlines. Additionally, it facilitates the setup and monitoring of overdue contract and loan payment agreements with clients. The system is also capable of generating penalties or service orders while providing printed notices for delinquencies and service interruptions. Customer Inquiry enables access to comprehensive information about clients, locations, meters, deposits, billing, contracts, loans, and historical data. To streamline the management of real and personal property taxes and their associated payments, Property Tax Collection offers a simplified solution. With advanced scalability, this module can effectively cater to the diverse demands of any organization, and its master property control feature enhances the efficiency of managing interactions across multiple tax collection procedures. This robust system ensures that organizations can maintain accurate financial records while fostering better relationships with their customers.

Description

Pallsheet is a specialized software solution designed for funeral arrangements, catering specifically to independent funeral homes operating in a single location across the globe. It allows funeral directors to efficiently create and manage arrangement records alongside families using either an iPad or laptop, facilitating the generation of four essential documents: a detailed Statement of Funeral Goods and Services based on the home's General Price List, a service sheet intended for staff and clergy that omits pricing, a draft obituary, and an invoice outlining deposits, payments, and the remaining balance. Any updates made to details automatically refresh all related documents, while the signed versions are securely locked. Instead of requiring multiple entries, family information is only entered once, streamlining the process for the arrangement form, contract, obituary, program, and invoice. Additionally, obituary drafts can be regenerated without losing any previous edits, enhancing flexibility. Staff members are empowered to log deposits and payments and can mark a case as closed once all matters are settled. The platform supports up to five team logins, and users have the ability to export their data whenever needed. Notably, there are no setup fees or binding contracts involved, and prospective users can take advantage of a risk-free 14-day trial without needing to provide payment details. Furthermore, Pallsheet is designed to simplify the entire process, ensuring that funeral homes can focus on providing compassionate care to families during difficult times.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

No images available

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Pricing Details

$59/home/month
Flat $59 per funeral home per month, with no setup fee or contract. Includes up to five team logins. A 14-day free trial is available without a payment card.
Free Trial Yes 
Free Version No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises No 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours No 
Live Rep (24/7) No 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs No 
Webinars No 
Live Training (Online) No 
In Person No 

Vendor Details

Company Name

Caselle

Founded

1978

Country

United States

Website

www.caselle.com/utility-management/

Vendor Details

Company Name

Doteli

Founded

2026

Country

United States

Website

pallsheet.com

Product Features

Utility Billing

ACH Payment Processing No 
Account Management Yes 
Billing & Invoicing Yes 
Cable No 
Collections Management No 
Customer Management Yes 
Electricity No 
Meter Management Yes 
Metered Billing Yes 
Move In / Move Out No 
Natural Gas No 
Non-Metered Billing Yes 
Online Payment Processing Yes 
Penalty / Cut-Off Processing Yes 
Rate Management Yes 
Service Call Management Yes 
Trash No 
Water No 
Work Order Management Yes 

Product Features

Funeral Home

Cemetery Management No 
Cremation Management No 
Financial Reporting No 
Funeral Ledger No 
Lot Management No 
Merchandising No 
Pre-Need Management No 
Routing No 

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