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Description
Tailored specifically for organizations that interact directly with clients, this system allows for the customization of billing and payment structures to align with the distinct requirements of each entity. You can adjust and establish billing rates for various intervals and payment deadlines. Additionally, it facilitates the setup and monitoring of overdue contract and loan payment agreements with clients. The system is also capable of generating penalties or service orders while providing printed notices for delinquencies and service interruptions. Customer Inquiry enables access to comprehensive information about clients, locations, meters, deposits, billing, contracts, loans, and historical data. To streamline the management of real and personal property taxes and their associated payments, Property Tax Collection offers a simplified solution. With advanced scalability, this module can effectively cater to the diverse demands of any organization, and its master property control feature enhances the efficiency of managing interactions across multiple tax collection procedures. This robust system ensures that organizations can maintain accurate financial records while fostering better relationships with their customers.
Description
Credgenics, a SaaS-based platform that serves 75+ lenders, offers innovative digital-first, AI/ML data-driven capabilities such as multi-channel communications, digital collections, calling, predictive dialers and litigation management. It also provides digital payments, field collections, dashboard, analytics, and digital payments. Credgenics has USD$2 billion NPA stage retail loan book values and USD$6 billion delinquent stage retail loans book values. It manages 22,000,000 retail loans and sends 50,000,000 digital communications each month.
Our go-to platform for digital resolution and recovery results in:
20% Increase in Resolution Rates
80% Recovery on Delinquent Accounts
25% Increase in Collections
60% Improvement in Legal Process Efficiency
40% Increase in Productivity of Field Agents
Collect 40% Lower
30% Reduced Time to Collect
5x Return on Investment
API Access
Has API
API Access
Has API
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Caselle
Founded
1978
Country
United States
Website
www.caselle.com/utility-management/
Vendor Details
Company Name
Credgenics
Founded
2019
Country
India
Website
www.credgenics.com
Product Features
Utility Billing
ACH Payment Processing
Account Management
Billing & Invoicing
Cable
Collections Management
Customer Management
Electricity
Meter Management
Metered Billing
Move In / Move Out
Natural Gas
Non-Metered Billing
Online Payment Processing
Penalty / Cut-Off Processing
Rate Management
Service Call Management
Trash
Water
Work Order Management
Product Features
Debt Collection
Agency Management
Auto Dialer
Automated Notices
Callback Scheduling
Client Management
Commission Management
Compliance Management
Contact Management
Credit Bureau Reporting
In-House Collections
Payment Plans
Transaction Management