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Description
Streamline : Comprehensive case management process and applicant view with one platform.
• Streamline the coordination of knowledge, communications, workflows, and resources to manage caseloads.
• Highly secure and can be deployed on a FedRAMP certified cloud with PCI, NIST and ADA compliance.
• Built-in fraud prevention and identity-proofing integrations.
• Become responsive and agile to satisfy the growing demands of citizens.
Transform : Resolve cases faster with real-time data and tools for collaboration and communication.
• Automate processes for increased productivity.
• Reduce operating costs.
• Automate processes for increased productivity and lower operating costs
• Make data-driven decisions and achieve greater ROI.
Engage:
• Collect customer data, but also understand it with 360-degree views, analytics, and reporting.
• AI/ML based document processing and customer service
• Better citizen engagement & communications.
• Improved service delivery to citizens
Description
The Community Operating System (CommunityOS) We offer the most flexible software for leaders of positive change, whether you need a proven solution or something new. We don't believe people can live in silos. So we create integrated solutions. We unify systems, from infant care to aging services to directories of community resources and volunteer opportunities to call centers to collaborative partnerships. And from the blue skies that are part of everyday operations to the grey skies that are part of disaster and crisis, we also integrate with other agencies. We integrate with telephony, texting solutions, healthcare providers, workforce agencies, whole networks of United Ways and 2-1-1 centers, as well as coordinated disaster relief agencies. It is not a single system, but a network of systems.
API Access
Has API
API Access
Has API
Integrations
Clue
IntelliShift
Matter Center for Office 365
Oracle PeopleSoft
Salesforce
Tenna
Integrations
Clue
IntelliShift
Matter Center for Office 365
Oracle PeopleSoft
Salesforce
Tenna
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Speridian Technologies
Founded
2003
Country
United States
Website
casexellence.speridian.com
Vendor Details
Company Name
Visionlink
Founded
1991
Country
United States
Website
www.visionlink.org
Product Features
Social Work Case Management
Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management
Product Features
Social Work Case Management
Case Notes
Client Management
Document Management
Forms Management
Goal Setting / Tracking
Program Management
Referral Management
Reporting & Statistics
Scheduling
Volunteer Management
Volunteer Management
Attendance Management
Calendar Management
Event Management
Group Management
Member Directory
Membership Management
Recognition Management
Registration Management
Scheduling
Self Service Portal
Training Management
Volunteer Profiles