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Description

Utilizing cutting-edge AI technologies, CaseGuard streamlines the redaction of faces, license plates, screens, phones, notepads, and Personally Identifiable Information such as names, addresses, and Social Security Numbers from various media types like video, audio, documents, and images, all through a single software solution. With just one click, CaseGuard can automatically identify and redact elements such as faces, license plates, phone screens, laptops, individuals, vehicles, and notepads, making the process efficient and user-friendly. Additionally, users can mute, bleep, and resample audio files effortlessly, whether uploading recordings or capturing audio directly within the platform. In merely a few steps, any recording can be converted into a completely redacted audio file, ensuring that sensitive information is handled securely. This software allows for the rapid identification and removal of personally identifiable details, including phone numbers and Social Security Numbers, providing a safeguard for personnel, evidence, financial, medical, and classified records. Notably, CaseGuard can instantly redact thousands of images, preserving privacy and confidentiality across a vast array of visual content. Furthermore, the comprehensive capabilities of CaseGuard ensure that users can manage their data protection needs efficiently, all from a single, integrated platform.

Description

HindSight 4 is a cutting-edge multimedia logging recorder developed by Exacom, designed specifically for capturing, reconstructing, and analyzing vital multi-channel communications with exceptional precision. This versatile tool consolidates recordings from phone lines, CHE/CPE systems, radios, CAD, RTT/MMS, MCPTX, and a plethora of other media types, including videos, images, and data from body-worn cameras, encompassing over 85 different formats. With its advanced AI transcription capabilities, HindSight 4 enhances the clarity of public safety communications, converting chaotic radio audio into reliable and searchable text. Users can generate these transcriptions either on demand or automatically in real time, akin to closed captioning, significantly streamlining the search process. Furthermore, the system's AI-assisted PII audio redaction feature ensures that sensitive information, such as names, phone numbers, and addresses, is automatically concealed from public safety recordings, thereby expediting FOIA processing and safeguarding private data. Additionally, the platform provides keyword alerts that instantly notify teams when critical phrases are detected over radio or phone, enhancing situational awareness and response times. Overall, HindSight 4 represents a comprehensive solution for modern communication needs in mission-critical environments.

API Access

Has API No 

API Access

Has API No 

Screenshots View All

Screenshots View All

Integrations

AWS GovCloud No 
Amazon Web Services (AWS) No 
Avaya Cloud Office No 
Carbyne No 
CentralSquare CAD No 
Cisco CX Cloud No 
Hindsight No 
Intrado Cloud Contact Center No 
L3Harris Falcon Net Ecosystem No 
Microsoft Teams No 
RapidSOS No 
Skywise No 
Zetron No 

Integrations

AWS GovCloud Yes 
Amazon Web Services (AWS) Yes 
Avaya Cloud Office Yes 
Carbyne Yes 
CentralSquare CAD Yes 
Cisco CX Cloud Yes 
Hindsight Yes 
Intrado Cloud Contact Center Yes 
L3Harris Falcon Net Ecosystem Yes 
Microsoft Teams Yes 
RapidSOS Yes 
Skywise Yes 
Zetron Yes 

Pricing Details

279 per user/month
CaseGuard offers three plans, all billed annually.

- The Doc Suite ($279/user/month) covers AI-powered redaction for documents, emails, scans, and images.

- The Media Suite ($299/user/month) covers AI redaction, transcription, and translation for video and audio files including body-cam and CCTV footage.

- The Ultimate Suite ($379/user/month) combines both and adds high-volume batch processing, team collaboration, and third-party integrations (Axon, Box, S3).

-Enterprise pricing is custom (20+ seats) and is available as an upgrade to any of the three plans, adding admin controls, custom workspace rules, dedicated onboarding, and on-site training.
Free Trial No 
Free Version No 

Pricing Details

No price information available.
Free Trial No 
Free Version No 

Deployment

Web-Based No 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows Yes 
Mac No 
Linux No 
Chromebook No 

Deployment

Web-Based Yes 
On-Premises Yes 
iPhone App No 
iPad App No 
Android App No 
Windows No 
Mac No 
Linux No 
Chromebook No 

Customer Support

Business Hours Yes 
Live Rep (24/7) No 
Online Support Yes 

Customer Support

Business Hours Yes 
Live Rep (24/7) Yes 
Online Support Yes 

Types of Training

Training Docs Yes 
Webinars Yes 
Live Training (Online) Yes 
In Person Yes 

Types of Training

Training Docs Yes 
Webinars No 
Live Training (Online) Yes 
In Person No 

Vendor Details

Company Name

CaseGuard

Founded

2014

Country

United States

Website

caseguard.com

Vendor Details

Company Name

Exacom

Founded

1986

Country

United States

Website

exacom.com/products/hindsight-4-multimedia-logging-recorder/

Product Features

Call Recording

Archiving No 
Call Sharing No 
Distributed Call Recording No 
Event Triggered Recording No 
File Transfer No 
Instant Retrieval No 
On-Demand Recording No 
Recording Bookmarking No 
Scheduled Recording No 
Screen Activity Recording No 
Video Call Recording No 

Transcription

AI / Machine Learning No 
Annotations No 
Audio/Video File Upload No 
Automatic Transcription No 
Collaboration Tools No 
File Sharing No 
For Manual Transcription No 
Full Text Search No 
Multi-Language Support No 
Natural Language Processing (NLP) No 
Playback Controls No 
Speech Recognition No 
Subtitles No 
Text Editor No 
Timecoding No 

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