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Average Ratings 0 Ratings

Total
ease
features
design
support

No User Reviews. Be the first to provide a review:

Write a Review

Description

Carvana operates as an online used car retailer and e-commerce platform in the United States, enabling customers to search for, browse, finance, purchase, trade, and sell vehicles all from the comfort of their own homes without the need to step into a conventional dealership. Users have access to a vast selection of pre-owned vehicles available across the country, where they can view comprehensive listings and images, compare different options, and take advantage of clear pricing with no negotiating, before completing everything from financing applications to purchase contracts entirely through the website. After finalizing a purchase, Carvana provides convenient delivery to the buyer's home or the option to pick up their vehicle from one of its unique multi-story "car vending machine" locations in select areas, with some delivery services available as quickly as the following day, and a generous 7-day return policy that allows customers to test-drive their new car in everyday situations. The platform's goal is to make the often overwhelming process of buying a car easier and more efficient by eliminating pressure from salespeople, minimizing hidden fees, and offering a straightforward digital experience that appeals to modern consumers. With its innovative approach to car buying, Carvana is reshaping the way people think about purchasing vehicles in today's digital age.

Description

With car buyers increasingly turning to online platforms, most customers are establishing their initial impressions of dealerships through digital channels rather than visiting physical showrooms. RAPID RTC provides an all-encompassing digital communication platform (including Lead Manager, Live Dealer, Chat, Text, and Social) that consolidates various consumer-initiated digital interactions, seamlessly linking these online shoppers to sales advisors in real-time and ensuring an exceptional omni-channel customer experience throughout their online purchasing journey. Our solutions are designed with user-friendliness in mind, requiring no downloads, specialized software, or hardware, making them compatible across all devices and platforms. Although our technology is tailored to deliver value to our clients, we prioritize the needs of our clients' customers, which sets us apart in today’s competitive market. Our dedicated support teams are available to address your needs, including Dealer Care, Training, and a 24/7/365 Concierge Team, ensuring that assistance is always just a call away. This commitment to service excellence reflects our understanding that a positive customer experience is essential for success.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

No details available.

Integrations

No details available.

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

No price information available.
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Carvana

Founded

2012

Country

United States

Website

www.carvana.com

Vendor Details

Company Name

RAPID RTC

Founded

1996

Country

Canada

Website

rapidrtc.com

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

Product Features

Auto Dealer

Accounting
Buy-Here-Pay-Here
Collections Management
Contact Database
Customer Database
Document Management
F&I Management
Financing Management
Form Printing
Inventory Management
Lease Management
New Car Dealer
New Car Lot
Online Inventory
Parts Management
Sales Management
Service Department
Used Car Lot
Website Integration

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Alternatives

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