Average Ratings 0 Ratings
Average Ratings 0 Ratings
Description
We are dedicated to assisting you in creating a tailored checkout experience that seamlessly integrates with your current online shop, ensuring that your eCommerce processes are aligned with your specific needs. Our skilled team specializes in developing custom solutions designed to work flawlessly with your Shopify platform. Once customers place and complete payment for their orders through your personalized checkout, the details will be automatically transmitted to your Shopify store. This automation allows you to take full advantage of the various fulfillment services and applications available within Shopify. You can provide subscription options that differ in both duration and frequency while also enabling automatic product swaps with each cycle. Additionally, you can offer trial periods, manage a customer self-service portal, and present upsell opportunities before and after the payment is made. It’s possible to tailor upsell offers based on the items already in the customer's cart, set minimum order quantities, and apply discounts specifically for upsells. Furthermore, you can convert one-time purchases into subscription services, thereby enhancing customer retention and satisfaction. This comprehensive approach ensures your store remains competitive and responsive to customer preferences.
Description
Reponse is a comprehensive customer experience solution specifically designed for Shopify stores, seamlessly integrated within the Shopify admin interface. It offers a free forever base plan that includes unlimited user access, featuring a shared inbox for live human chat, ticket management with assignments, service level agreements (SLAs), pre-written responses, and tools for collecting and moderating product reviews. Additionally, it displays contacts and segments directly on the Shopify customer page, facilitates loyalty points and referral programs, and provides insightful analytics. Once a store is prepared to enhance its service, the All-in plan activates AI agents that automatically analyze store information, including policies, shipping details, and catalogs, to assist shoppers, streamline ticket management, draft responses, moderate reviews, and identify customers at risk of leaving. The All-in plan includes 10,000 AI conversations each month, then $0.05 per extra conversation, and Reponse is compatible with both English and French, available for installation through the Shopify App Store. This dual-language capability ensures that Shopify merchants can cater to a wider audience effectively.
API Access
Has API
No
API Access
Has API
No
Integrations
Shopify
No
Pricing Details
$99 per month
Free Trial
No
Free Version
No
Pricing Details
$299/month
Free plan: shared inbox, unlimited human live chat, tickets, reviews, loyalty and referrals, unlimited seats. All-in plan: $299/month with AI agents and 10,000 AI conversations per month, then $0.05 per extra conversation. Billed through Shopify.
Free Trial
No
Free Version
Yes
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Vendor Details
Company Name
Cartfunnel
Country
Canada
Website
cartfunnel.com
Vendor Details
Company Name
Reponse
Country
France
Website
reponse.ai
Product Features
eCommerce
CRM
Yes
Catalog Management
No
Channel Management
No
Customer Accounts
No
Data Security
No
Email Marketing
Yes
Inventory Management
No
Kitting
No
Loyalty Program
No
Mobile Access
No
Multi-Store Management
Yes
Order Management
No
Product Configurator
No
Promotions Management
No
Returns Management
No
Reviews Management
No
SEO Management
No
Shopping Cart
No
Templates
Yes
Shopping Cart
Abandoned Cart Saver
Yes
Catalog Management
Yes
Credit Card Processing
Yes
Discount / Coupon Management
Yes
Inventory Control
Yes
Product Configurator
Yes
Product Ratings / Reviews
No
Refund Management
Yes
Returns Management
Yes
Shipping Management
Yes
Tax Management
Yes
Product Features
Customer Experience
Action Management
No
Analytics
Yes
Customer Segmentation
Yes
Dashboard
No
Feedback Management
No
Knowledge Management
No
Multi-Channel Collection
No
Sentiment Analysis
No
Survey Management
No
Text Analysis
No
Trend Analysis
No
Help Desk
Alerts / Escalation
No
Automated Routing
Yes
Community Forums
No
Customizable Branding
No
Document Storage
No
Email Integration
No
IT Asset Management
No
Incident Management
No
Interaction Tracking
No
Knowledge Base
No
Known Issue Management
No
Live Chat
Yes
Multi-Channel Communication
No
Multiple Brands / Products
No
Network Monitoring
No
Real-time Chat
No
Self Service Portal
No
Service Level Agreement (SLA) Management
No
Ticket Management
Yes