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Description
Ink 2 represents Cartesia's most advanced and precise streaming speech-to-text model, designed specifically for production voice agents, boasting the lowest word error rate and superior turn detection of any available streaming STT. This model excels in accurately transcribing structured data types like phone numbers, dates, and email addresses on the first attempt, while intuitively recognizing when a speaker begins and ends their speech, eliminating the need for a separate voice activity detection mechanism. Integrated turn detection allows voice agents to respond to events seamlessly, rather than sifting through raw transcript segments. Ink 2 generates a comprehensive array of turn events, providing agents with definitive cues regarding when to listen, interrupt, contemplate, prepare to respond, retract an untimely reply, or engage in conversation. Additionally, the transcript retains a cumulative nature within each turn, ensuring that every update presents the complete text transcribed up to that point rather than just the incremental changes, and the emitted text is considered final the moment it is sent. This innovative design enhances the interaction quality between voice agents and users, making conversations smoother and more effective.
Description
You can categorize customer interactions, extract relevant information from text or images, detect and tally objects within images or videos, and even convert audio into written form. Simply follow a few straightforward steps to develop a custom model or take advantage of our ready-to-use pre-trained AI models. Connect your applications or programs to your AI models effortlessly with an API-ready service, or utilize our convenient add-ons for Excel or Google Sheets. Train and make predictions based on text, images/videos, or audio inputs, with full native support for Spanish, Portuguese, and English languages. Enhance your conversations with intention recognition, gauge emotional responses, or enable your bot to respond using a question-answering framework powered by Cogniflow. Customer support tickets can be automatically categorized from emails, allowing you to address and resolve customer inquiries more efficiently. Additionally, transcribe client calls to ensure compliance, assess sentiment, and pinpoint significant moments in the dialogue for improved service quality. This comprehensive approach not only streamlines operations but also enhances overall customer satisfaction.
API Access
Has API
API Access
Has API
Integrations
Bubble
Google Sheets
Microsoft Excel
Zapier
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
$40 per month
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Cartesia
Founded
2023
Country
United States
Website
docs.cartesia.ai/build-with-cartesia/stt/latest
Vendor Details
Company Name
Cogniflow
Founded
2021
Country
United States
Website
www.cogniflow.ai/