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Average Ratings 0 Ratings

Total
ease
features
design
support

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Write a Review

Description

Ink 2 represents Cartesia's most advanced and precise streaming speech-to-text model, designed specifically for production voice agents, boasting the lowest word error rate and superior turn detection of any available streaming STT. This model excels in accurately transcribing structured data types like phone numbers, dates, and email addresses on the first attempt, while intuitively recognizing when a speaker begins and ends their speech, eliminating the need for a separate voice activity detection mechanism. Integrated turn detection allows voice agents to respond to events seamlessly, rather than sifting through raw transcript segments. Ink 2 generates a comprehensive array of turn events, providing agents with definitive cues regarding when to listen, interrupt, contemplate, prepare to respond, retract an untimely reply, or engage in conversation. Additionally, the transcript retains a cumulative nature within each turn, ensuring that every update presents the complete text transcribed up to that point rather than just the incremental changes, and the emitted text is considered final the moment it is sent. This innovative design enhances the interaction quality between voice agents and users, making conversations smoother and more effective.

Description

You can categorize customer interactions, extract relevant information from text or images, detect and tally objects within images or videos, and even convert audio into written form. Simply follow a few straightforward steps to develop a custom model or take advantage of our ready-to-use pre-trained AI models. Connect your applications or programs to your AI models effortlessly with an API-ready service, or utilize our convenient add-ons for Excel or Google Sheets. Train and make predictions based on text, images/videos, or audio inputs, with full native support for Spanish, Portuguese, and English languages. Enhance your conversations with intention recognition, gauge emotional responses, or enable your bot to respond using a question-answering framework powered by Cogniflow. Customer support tickets can be automatically categorized from emails, allowing you to address and resolve customer inquiries more efficiently. Additionally, transcribe client calls to ensure compliance, assess sentiment, and pinpoint significant moments in the dialogue for improved service quality. This comprehensive approach not only streamlines operations but also enhances overall customer satisfaction.

API Access

Has API

API Access

Has API

Screenshots View All

Screenshots View All

Integrations

Bubble
Google Sheets
Microsoft Excel
Zapier

Integrations

Bubble
Google Sheets
Microsoft Excel
Zapier

Pricing Details

No price information available.
Free Trial
Free Version

Pricing Details

$40 per month
Free Trial
Free Version

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Deployment

Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Customer Support

Business Hours
Live Rep (24/7)
Online Support

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Types of Training

Training Docs
Webinars
Live Training (Online)
In Person

Vendor Details

Company Name

Cartesia

Founded

2023

Country

United States

Website

docs.cartesia.ai/build-with-cartesia/stt/latest

Vendor Details

Company Name

Cogniflow

Founded

2021

Country

United States

Website

www.cogniflow.ai/

Product Features

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Alternatives

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