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Description
CarrierTrail is a web-based software designed for freight brokers to facilitate the vetting and monitoring of carriers. Users can search for carriers using their USDOT or MC numbers, assess public authority and insurance documentation along with their source dates, and explore shared contact information. The platform includes watchlists that allow teams to monitor changes in carrier status through daily scheduled checks and email alerts. Additionally, users can create private notes, document review decisions, and save source snapshots to clarify what was evaluated and the rationale behind the approval or rejection of a carrier. Collaborative workspaces and the ability to export data as CSV files enhance ongoing assessments. A public lookup feature is available at no cost, while the paid monitoring service begins at $49 per month, accommodating up to 500 active carriers and two team members; the $99 Team plan expands this capacity to 5,000 carriers and supports five users. It is important to note that delays in sourcing information can impact the accuracy of the data, and the responsibility for review decisions ultimately lies with the customer. Furthermore, this tool streamlines the carrier evaluation process, making it more efficient for freight brokerage teams.
Description
Kolank is an advanced automation platform that leverages AI technology tailored specifically for freight brokerage operations. This innovative platform streamlines operational communication and automates workflows across various channels, such as email, chat, and messaging, allowing brokerage teams to ensure consistent coverage around the clock without needing to proportionately increase their workforce.
Key Features
Comprehensive Communication Oversight
Kolank facilitates the management of interactions with both carriers and customers through a single interface that integrates Email, Google Chat, and Telegram. It preserves the context of conversations across different channels and allows for the sharing of essential documents, including proof of delivery, bills of lading, rate confirmations, and invoices.
Workflow Automation for Operations
Customer Interactions: The platform automates status updates, notifications regarding delays, and confirmations of deliveries.
Carrier Management: It supports insurance verification, aids in rate negotiations, and automates check calls.
Load Monitoring: Users receive real-time tracking of drivers, accurate ETA predictions, and alerts for any potential exceptions that may arise during transit.
By combining these capabilities, Kolank enhances the efficiency and effectiveness of freight brokerage teams, ultimately leading to improved service delivery.
API Access
Has API
No
API Access
Has API
No
Screenshots View All
No images available
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
$49/month
Free Trial
No
Free Version
Yes
Pricing Details
$200/month
Free Trial
No
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
No
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
No
In Person
No
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Staunch Digital
Country
France
Website
carriertrail.com
Vendor Details
Company Name
Kolank
Founded
2023
Country
United States
Website
kolank.ai/