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Description
Bid farewell to your traditional downloadable DMS because Carprolive is fully web-based. This advancement allows you to manage your dealership remotely, giving you the ability to monitor your inventory, export essential data, handle your dealership website, and much more, all with an internet connection. Don't forget to grab our free success formula e-book to determine if CarProLive fits your DMS needs. The system operates seamlessly, where adding a vehicle to your inventory in the DMS instantly updates your website, allowing countless potential buyers to view it; we refer to this process as synchronization. With over 25 years of experience serving automotive dealers nationwide, our owner brings firsthand knowledge from every sector of the industry, ensuring we truly understand your needs. Our community is built on the foundation of each dealer, with every vehicle contributing to a vast collective inventory that attracts consumers daily, creating a thriving marketplace. In this way, CarProLive not only supports your dealership but also enhances your visibility in a competitive environment.
Description
Toma is an innovative AI platform designed to create customized voice agents specifically for automotive dealerships, streamlining essential tasks like appointment scheduling, customer support, parts requests, and recall notifications while functioning as an always-available virtual team member. This advanced system offers comprehensive receptionist functionalities, managing incoming calls around the clock, confirming and rescheduling service appointments, transferring calls as necessary, and addressing complicated issues with appropriate escalation. Furthermore, Toma proactively initiates outbound campaigns, such as recall notifications, sends reminders for appointments to minimize no-show rates, and gathers detailed caller information like vehicle specifications or part identifiers to provide to dealership staff. By integrating seamlessly with dealership management software, Toma accesses real-time data, allowing for fluid, low-latency conversations that are informed by the dealership's current inventory, service options, and operational processes. This integration not only enhances customer interaction but also optimizes workflow efficiency within the dealership environment.
API Access
Has API
No
API Access
Has API
No
Integrations
No details available.
Integrations
No details available.
Pricing Details
$200 per month
Free Trial
No
Free Version
No
Pricing Details
No price information available.
Free Trial
Yes
Free Version
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Deployment
Web-Based
Yes
On-Premises
No
iPhone App
No
iPad App
No
Android App
No
Windows
No
Mac
No
Linux
No
Chromebook
No
Customer Support
Business Hours
Yes
Live Rep (24/7)
No
Online Support
Yes
Customer Support
Business Hours
No
Live Rep (24/7)
Yes
Online Support
Yes
Types of Training
Training Docs
No
Webinars
No
Live Training (Online)
Yes
In Person
Yes
Types of Training
Training Docs
Yes
Webinars
No
Live Training (Online)
Yes
In Person
No
Vendor Details
Company Name
Carprolive
Founded
1995
Country
United States
Website
www.carprolive.com
Vendor Details
Company Name
Toma
Founded
2024
Country
United States
Website
www.toma.com
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
Yes
Contact Database
Yes
Customer Database
No
Document Management
Yes
F&I Management
No
Financing Management
Yes
Form Printing
No
Inventory Management
No
Lease Management
Yes
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
Yes
Used Car Lot
No
Website Integration
Yes
Product Features
Auto Dealer
Accounting
No
Buy-Here-Pay-Here
No
Collections Management
No
Contact Database
No
Customer Database
No
Document Management
No
F&I Management
No
Financing Management
No
Form Printing
No
Inventory Management
No
Lease Management
No
New Car Dealer
No
New Car Lot
No
Online Inventory
No
Parts Management
No
Sales Management
No
Service Department
No
Used Car Lot
No
Website Integration
No
