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Average Ratings 0 Ratings
Description
Carpetan is an all-in-one software solution tailored specifically for carpet cleaning companies seeking to streamline their operations, encompassing order management, customer relations, driver coordination, route planning, SMS alerts, and daily task oversight.
This platform empowers carpet cleaning businesses to efficiently register new orders, maintain customer records, delegate tasks to drivers, monitor the status of pickups and deliveries, handle carpet measurements, calculate total costs, generate documents, and send automated SMS notifications to clients.
Additionally, Carpetan features a mobile application for drivers, allowing them to access their assigned jobs, communicate with customers, navigate to various locations, update order statuses, and finalize pickups or deliveries seamlessly through the app.
The software is crafted for small to medium-sized and expanding carpet cleaning enterprises that aim to enhance efficiency, minimize errors, maintain an organized customer database, and project a more professional image to their clientele.
By utilizing this platform, businesses can focus on delivering top-notch service while streamlining their administrative tasks.
Description
The system sends notifications to drivers for pickups and provides options for delivery credits. It also allows drivers to log customer payments for deliveries that aren't handled through electronic funds transfer. With the use of a handheld scanner, it ensures quick and thorough validation of deliveries. Users can scan barcodes with both built-in and Bluetooth-enabled scanners and cameras. Additionally, it supports general ledger exports compatible with various accounting software. The integration of this system has been proven to enable quick, seamless deployment and operation. This has led to a decrease in human error, which ultimately enhances profitability through better inventory management and reduced labor expenses. Users have access to a portal that allows for the viewing, editing, and approval of orders before they are submitted. Moreover, it automatically generates orders based on sales data, inventory levels, and product demand. There's also a significant reduction in the risks associated with sending crucial information via email or FTP. Overall, transaction speed, accuracy, and visibility have improved, resulting in cost efficiencies and heightened customer trust and satisfaction. Consequently, this system provides businesses with a robust tool for enhancing operational efficiency and customer engagement.
API Access
Has API
API Access
Has API
Screenshots View All
No images available
Integrations
No details available.
Integrations
No details available.
Pricing Details
No price information available.
Free Trial
Free Version
Pricing Details
No price information available.
Free Trial
Free Version
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Deployment
Web-Based
On-Premises
iPhone App
iPad App
Android App
Windows
Mac
Linux
Chromebook
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Customer Support
Business Hours
Live Rep (24/7)
Online Support
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Types of Training
Training Docs
Webinars
Live Training (Online)
In Person
Vendor Details
Company Name
Carpetan
Founded
2019
Website
www.carpetan.com
Vendor Details
Company Name
Tiva Software
Founded
2002
Country
United States
Website
www.tivasoftware.com
Product Features
Carpet Cleaning
Billing & Invoicing
Customer Management
Dispatch Management
Equipment Tracking
Mobile Access
Online Booking
Scheduling
Work Order Management
Product Features
Order Entry
Back Order Management
Customer Database
Inventory Management
Order Fulfillment
Order Management
Real Time Order Entry
Remote Order Entry
Shipping Management
Warehouse Management
Alternatives
No Alternatives