Compare CareTime vs. MatrixCare

CareTime is a versatile cloud-based software solution designed for both desktop and mobile use, catering specifically to the home health, home care, and consumer-directed care sectors. It helps users identify the most suitable caregivers by considering client requirements, preferences, distances, hours worked, and caregiver availability. Caregivers can be invited to accept shifts via text or email, with shifts allocated on a first-come-first-served basis. The system allows for the tracking of visits, automatically generating billing and payroll information based on check-in and check-out times. Users can document visit notes and raise questions, while administrators have the capability to visualize caregivers and visits on a map. Alerts are sent out for various situations, including missed visits, late arrivals, and dwindling authorized hours. Additionally, the platform enables the creation and submission of electronic claims for payments from insurance providers, Medicaid, Medicare, and others. In a matter of moments, batch claims can be generated from all recorded visit data, streamlining the entire billing process for users. With its user-friendly interface, CareTime enhances the overall efficiency of care management.

For three decades, we have been instrumental in assisting care providers in achieving improved outcomes, and in the current evolving landscape of the industry, our expertise is more crucial than ever. As the largest technology provider in the post-acute care sector in the nation, we take pride in being the sole electronic health record (EHR) provider that emphasizes the entire continuum of care. Inspire, previously known as Directions, is an annual conference hosted by MatrixCare that unites our customers, industry specialists, and partners from the diverse care settings we support to promote dialogue, collaboration, and innovation. Many home-based care providers operate remotely, encountering daily obstacles in effectively communicating and collaborating with essential stakeholders both within and outside their organizations. The additional challenges posed by extensive paperwork and the pursuit of necessary signatures can significantly hinder the continuity of care and diminish the quality of care experiences, particularly amidst the current labor shortages and heightened workloads faced by the industry. Ultimately, it is essential for us to continue finding solutions that address these challenges, ensuring all care providers can deliver the best possible outcomes for those they serve.